Service Designer

7 days ago


Manchester, United Kingdom Anson McCade Full time €6,700

Service Designer (Manager) Location- Manchester (Hybrid)
Security Clearance- Must hold SC and be DV eligible

Are you ready to work on high-impact projects that protect and support the UK's Defence and Security initiatives? This is a unique opportunity to join a leading consulting firm’s Defence & Security team as a service designer, where you’ll contribute to projects that make a tangible difference in national safety and resilience. They value innovation, collaboration, and integrity, and are looking for individuals keen to grow their skills while working alongside some of the brightest minds in digital design.

As a Service Designer, you’ll collaborate with multidisciplinary experts to create and deliver impactful services for Defence and Security clients. Your role involves researching to uncover complex user needs, developing service blueprints and journey maps, and working with stakeholders to set measurable objectives. You’ll identify areas for service enhancement, facilitate workshops and co-design sessions, and partner with product teams to drive successful implementation and continuous improvement of service experiences.

Proven experience in Service Design, including creative service design artefacts for end-to-end multi-touchpoint services
• Strong understanding of user-centred design principles and methodologies
• Familiarity with agile and iterative design processes and a passion for creating user-centric services

Bonus- 5-10%
• DV Bonus- £8,000
• Health: Private Medical, Dental and Optical Insurance
• Well-Being: Occupational Sick Pay plus Personal Accident Insurance
• Life Assurance: Up to a maximum of four times the Earnings Cap
• Annual Leave: 25 Days plus Public Holidays + buy up to 10 additional days
• L&D: Annual Performance/Salary Reviews + Training & Development Budget
• Pension: 6% Matched Pension + Group Personal Pension Plan

Service Designer


  • Interaction Designer

    5 months ago


    Manchester, United Kingdom Government Digital Service Full time

    **Details**: **Reference number**: - 347296**Salary**: - £53,400 - £58,850- £53,400 - £58,850 Based on capability. The base salary of this grade is £53,400. Offers made above this will be made up with a specialist pay allowance**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - GDS - GOV.UK**Type of role**: - Digital -...

  • Sales Assistant

    5 months ago


    Manchester, United Kingdom Designer Exchange Full time

    Designer Exchange is a sustainable led company located throughout the UK, with a presence in Spain. Backed by a sister company that has had insurmountable success with the second hand electronic industry we have been open since December 2013 and have already exceeded all expectations. Looking ahead we see nothing but fantastic opportunities for this company...

  • Service Designer

    6 days ago


    Manchester, United Kingdom Datasource Full time

    At Datasource, we're seeking a skilled Service Designer to join our consulting team. This is an exciting opportunity to work with a large consultancy in the UK, particularly successful in MoD, Government, and Public Sector contracts.This role involves working closely with users and businesses to design end-to-end services, covering technology and business...


  • Manchester, United Kingdom Construction Resources Full time

    You get a long-term path in the commercial workplace industry, with an employee based business, currently turning over £44 million, with focus’s to improve the net profit of the business over the next 2 years. You’ll get £75k, depending on experience. But the bonus scheme is one of the industry’s best. You also get to work with one of the funniest...

  • Service Designer

    7 months ago


    Manchester, United Kingdom IBM Full time

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of...

  • Sales Consultant

    6 days ago


    Manchester, United Kingdom Designer Exchange Full time

    Job Summary: We are seeking a highly motivated and experienced Sales Assistant to join our team at Designer Exchange.As a Sales Assistant, you will be responsible for providing exceptional customer service and support to our sales team. Your primary objective will be to enhance the customer experience by assisting with their inquiries, processing...

  • Head of Service Design

    5 months ago


    Manchester, United Kingdom Capita IT Resourcing Full time

    **Simon Building, Manchester, ENG, MAN, GB, SK14 2BN** **Salary £68,857.00** - Head of Service Design. - My client is on the market looking for an experienced Head of Service Design who will be responsible for leading transformative initiatives within IT Service Management. As Head of Service Design you will play a pivotal part in overseeing the Service...


  • Manchester, United Kingdom Datasource Full time

    Service Design ExpertWe are seeking a skilled Service Design Expert to join Datasource. As a Service Design Expert, you will work closely with our clients to design end-to-end services that meet their needs.Work with users and businesses to design servicesConduct research and analysis to understand user needsDevelop service blueprints and customer journey...


  • Manchester, United Kingdom Adria Solutions Full time

    Service Design SpecialistAdria Solutions is seeking a skilled Service Design Specialist to join our Technical team. As a Service Design Specialist, you will be responsible for designing customer-focused and value-added solutions that meet customer requirements or specifications.Main Responsibilities:Design customer-focused and value-added solutions that meet...

  • Cloud Engineer

    6 days ago


    Manchester, United Kingdom Moody's Investors Service Full time

    Job Description:Moody's Investors Service seeks a talented Cloud Engineer - Data Enrichment Services to join our team. As a key contributor to our data pipeline architecture, you will play a crucial role in designing and implementing scalable, cloud-native solutions. Your expertise in cloud-based technologies will enable us to push the limits of data...


  • Manchester, United Kingdom Uniting People Full time

    We are actively looking for a **Senior Service Designer **who works with mínimal support and can influence and mentor others. This role is working in the public sector on an Inside IR35 contractual basis. At this role level, you will: - work with service managers and programme directors to develop design concepts - potentially have responsibility across...


  • Manchester, United Kingdom Government Digital Service Full time

    About the RoleWe are seeking a highly skilled Lead Developer to join our App programme at the Government Digital Service. As a key member of our team, you will be responsible for leading the design and development of new cloud-based back-end services and infrastructure to support service integration and personalisation for the mobile app.Key...


  • Manchester, United Kingdom Government Digital Service Full time

    About the RoleWe are seeking a highly skilled Lead Developer to join our App programme at the Government Digital Service. As a key member of our team, you will be responsible for leading the design and development of new cloud-based back-end services and infrastructure to support service integration and personalisation for the mobile app.Key...

  • Head of Service Design

    5 months ago


    Manchester, United Kingdom Pertemps Network Group Full time

    **Head of Service Design & Transition**: - 2161048371 Applicants **Competitive** - Full Time**Permanent** **Manchester, Greater Manchester** **IT** **Job Description**: - We have an excellent permanent job opportunity for a Head of IT Design and IT Transition to oversee the design, transition and assurance processes within our client’s IT. - The role...


  • Manchester, United Kingdom Digital Gurus Full time

    Senior UX Designer SaaS Manchester / Hybrid 45-55K We're looking for a passionate Senior UX Designer who will want to work with tech for good business. This exciting role will see you design customer journeys where over a million people use the product/software. You’re a seasoned UX designer with 5+ years’ experience in SaaS or client services ...


  • Manchester, United Kingdom CV-Library Full time

    Service Design Engineer - Remote Are you a skilled and creative Service Design Engineer who can design robust and cost-effective solutions for our customers? If so, we have an exciting opportunity for you to join our client based in the North of England. You will work in the Technical team, reporting to the Technical Director, and collaborate with...


  • Manchester, United Kingdom Pearson Full time

    **About Pearson** **Our purpose**: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. Our Purpose | Add Life to a Lifetime of Learning **Our Company** Pearson was founded in 1844 and has been built on our...

  • Service Designer

    2 weeks ago


    Manchester, MAN, M3 3AP, Manchester, United Kingdom NatWest Full time

    Join us as a Service DesignerThis is a fantastic opportunity for an innovative digital specialist to join our Digital Experience Design team, and have a significant impact on our customer journeyYou’ll be simplifying and improving the customer experience and making sure that digital experiences are optimised in the delivery of speed and effectivenessThis...

  • Service Lead

    5 months ago


    Manchester, United Kingdom Coop Full time

    **Service Lead - Service Design and Transition** £45,200 to £52,000 plus great benefits (Work Level 5) Manchester city centre (hybrid working) We’re looking for a Service Lead to join us in Manchester to play a key part in our service design and transition agenda across Co-op. In this role you’ll work in a hybrid way - splitting your time between home...


  • Manchester, United Kingdom The University of Manchester Full time

    **About IT Services** IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers. **The Team** Are you a seasoned professional in Service Design and Transition, with a passion for leading transformative initiatives...