Business Support Officer

4 days ago

Sutton Coldfield, Birmingham, United Kingdom London Borough of Sutton Full time

About the Role

The Business Support Officer will lead consistently high-quality, cost-effective, and timely business support within the London Borough of Sutton's Cultural Services, balancing planned and reactive needs.

The successful candidate will be expected to:

  • Process invoices, record income, and ensure a clear audit trail of processed transactions.
  • Monitor service budgets to ensure expenditure and income are accurately reported, investigating any inaccuracies, ensuring spending remains within budget, and contributing to financial forecasts.
  • Collate, analyze, and present statistical and financial data, producing reports for the service and senior management as required.
  • Take a lead role in the procurement of resources and manage contracts with suppliers, ensuring that the best service is provided within allocated resources.
  • Support the provision of frontline engagement services, such as development, community activity, arts, and heritage activity, and support colleagues in allocating and monitoring funding.

About Us

The London Borough of Sutton's Cultural Services is made up of a network of eight public libraries, three heritage houses, and a year-round cultural program for all ages. Cultural Services provide a key part of community life in Sutton, supporting everything from early years development, digital literacy, and community activities to study space, cultural celebrations, and access to Council services.

About You

The successful candidate will:

  • Have experience of liaising with a wide range of stakeholders, including providing excellent customer service.
  • Have technical and professional skills and knowledge of using accounting software and spreadsheets to collate and analyze financial data and oversee budgets, as well as process invoices and monitor income and expenditure with a high degree of accuracy.
  • Be highly organized, self-motivated, able to show initiative, and ensure tasks are fully completed to meet tight deadlines.
  • Have experience of managing or supervising the performance of staff, including motivating and leading them.
  • Have the skills to produce meaningful financial or data reports for senior management, in order to make recommendations for service improvements and contribute to the delivery of key corporate objectives and the Cultural Strategy.

Our Offer To You

As an organization that values and nurtures talent, we're committed to helping you fulfill your potential and will offer you a supportive, friendly, and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work-life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.

Employees have access to a wide range of benefits, some of which include:

  • Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply).
  • Flexi-time (Please note, this applies to roles at grades 1-9 only).
  • Three volunteering days per year in Sutton.
  • Comprehensive learning and development program.
  • Local and national discounts for shopping, eating out, and leisure activities.
  • Interest-free season ticket loans.
  • Local Government Pension Scheme.
  • Car parking scheme.
  • Bicycle loan facilities and cycle to work scheme.
  • Zip car scheme.
  • Free eye tests and contribution towards glasses.
  • Confidential wellbeing and counselling support.
  • Subsidized gym membership.

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