Current jobs related to German Customer Service Team Supervisor - London, Greater London - Athena Resourcing Solutions
-
Team Member
2 months ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Summary:We are seeking a highly motivated and enthusiastic Team Member to join our team at German Doner Kebab. As a Team Member, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Provide outstanding customer service and ensure that every guest feels...
-
Team Member
2 months ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Summary:We are seeking a highly motivated and enthusiastic Team Member to join our team at German Doner Kebab. As a Team Member, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Provide outstanding customer service and ensure that every guest feels...
-
Customer Service Representative
7 days ago
London, Greater London, United Kingdom German Doner Kebab Full timeCustomer Service Representative - German Doner KebabWe are looking for a Customer Service Representative to join our team at German Doner Kebab. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our guests and ensuring that they have a great experience.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
2 months ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a great experience.Key ResponsibilitiesProvide outstanding customer service, ensuring that...
-
Customer Service Representative
2 months ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a great experience.Key ResponsibilitiesProvide outstanding customer service, ensuring that...
-
German Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Euro London Appointments Full timeCustomer Service Representative for German-Speaking ClientsWe are seeking a highly skilled and multilingual Customer Service Representative to join our dynamic team in central London. As a key member of our office furniture industry team, you will be responsible for providing exceptional customer support to German-speaking clients.Key...
-
German Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Euro London Appointments Full timeCustomer Service Representative for German-Speaking ClientsWe are seeking a highly skilled and multilingual Customer Service Representative to join our dynamic team in central London. As a key member of our office furniture industry team, you will be responsible for providing exceptional customer support to German-speaking clients.Key...
-
German Customer Service Specialist
1 week ago
London, Greater London, United Kingdom Euro London Appointments Full timeWe are seeking a highly skilled German-speaking Customer Service Representative to join our dynamic team at Euro London Appointments. As the first point of contact for our B2B clients, you will be responsible for handling inquiries, resolving issues, and providing tailored solutions to meet their needs.Key Responsibilities:Manage customer inquiries via...
-
Front of House Supervisor
3 weeks ago
London, Greater London, United Kingdom German Doner Kebab Full timePosition: Front of House Supervisor Reports To: General Store Manager Position Overview As the Front of House Supervisor, you play a pivotal role in ensuring that our guests receive exceptional service while maintaining the highest standards of cleanliness and operational efficiency. Your leadership will be crucial in driving sales and enhancing guest...
-
German Speaking Customer Service Advisor
6 hours ago
London, Greater London, United Kingdom Language Matters Full timeA well-established international company is looking for a German-speaking customer service professional.About the RoleThis is a remote-based position, allowing you to work from anywhere in the UK. As a German-speaking customer service representative, you will be responsible for delivering exceptional customer service across the German market for fashion...
-
Café Kitchen Supervisor
1 month ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Title: Café Kitchen SupervisorWe are seeking a highly skilled and experienced Café Kitchen Supervisor to join our team at German Doner Kebab. As a key member of our restaurant operations team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.Key Responsibilities:Lead and manage the kitchen...
-
Café Kitchen Supervisor
1 month ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Title: Café Kitchen SupervisorWe are seeking a highly skilled and experienced Café Kitchen Supervisor to join our team at German Doner Kebab. As a key member of our restaurant operations team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.Key Responsibilities:Lead and manage the kitchen...
-
Café Kitchen Supervisor
4 weeks ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Title: Café Kitchen SupervisorWe are seeking a highly skilled and experienced Café Kitchen Supervisor to join our team at German Doner Kebab. As a key member of our restaurant operations team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.Key Responsibilities:Lead and manage the kitchen...
-
Café Kitchen Supervisor
4 weeks ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Title: Café Kitchen SupervisorWe are seeking a highly skilled and experienced Café Kitchen Supervisor to join our team at German Doner Kebab. As a key member of our restaurant operations team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.Key Responsibilities:Lead and manage the kitchen...
-
Restaurant Team Lead
2 weeks ago
London, Greater London, United Kingdom German Doner Kebab Full timeJob Title: Restaurant Team LeadJob Summary:We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at German Doner Kebab. As a key member of our management team, you will be responsible for leading our restaurant operations, ensuring exceptional customer service, and driving sales and profit growth.Key Responsibilities:Lead...
-
German Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Euro London Appointments Full timeCustomer Service Representative - German LanguageWe are seeking a highly skilled and multilingual Customer Service Representative to join our dynamic team in central London. As a key member of our office furniture industry team, you will be responsible for providing exceptional customer support to German-speaking clients.Key Responsibilities:Provide...
-
German Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Euro London Appointments Full timeCustomer Service Representative - German LanguageWe are seeking a highly skilled and multilingual Customer Service Representative to join our dynamic team in central London. As a key member of our office furniture industry team, you will be responsible for providing exceptional customer support to German-speaking clients.Key Responsibilities:Provide...
-
Customer Service Associate
2 months ago
London, Greater London, United Kingdom German Doner Kebab Full timeFront of House Team MemberJoin a vibrant team at a leading restaurant brand that is transforming the kebab sector with premium offerings and outstanding service. At German Doner Kebab, we are committed to delivering an exceptional dining experience to our patrons.We are looking for motivated Team Members who can uphold our brand values and guarantee customer...
-
Customer Service Associate
2 months ago
London, Greater London, United Kingdom German Doner Kebab Full timeFront of House Team MemberJoin a vibrant team at a leading restaurant brand that is transforming the kebab sector with premium offerings and outstanding service. At German Doner Kebab, we are committed to delivering an exceptional dining experience to our patrons.We are looking for motivated Team Members who can uphold our brand values and guarantee customer...
-
Customer Service Team Associate
4 weeks ago
London, Greater London, United Kingdom German Doner Kebab Full timeFront of House Crew Member Are you ready to be part of a dynamic team in one of the fastest-growing restaurant brands? This is your chance! German Doner Kebab is redefining the kebab experience. With over 90 locations globally, we are proud to lead the Casual Dining industry. Our commitment to exceptional service, high-quality food, and memorable...
German Customer Service Team Supervisor
2 months ago
Job Title: German Customer Care Team Leader
Location: Remote / St Neots, Cambridgeshire, England
Remote Work: This position allows for remote work with one office visit per month for training purposes.
A prominent international organization is seeking a German speaking Customer Care Team Leader to enhance their operations. The ideal candidate will be fluent in German to ensure exceptional service delivery and contribute positively to customer satisfaction. The German support team will focus on building and nurturing relationships with German clients, addressing complex inquiries, and ensuring effective resolution of all customer requests.
Key Responsibilities of the Customer Care Team Leader:
- Inspire and guide the team, fostering a high-performance culture.
- Oversee a team of Customer Care Administrators.
- Address intricate customer inquiries and ensure follow-up actions are completed.
- Utilize specialized IT systems to manage and process customer orders and inquiries.
- Conduct quality reviews across various channels and support team development through coaching.
- Perform regular one-on-one meetings and evaluate team performance.
- During peak periods, assist with customer calls and inquiries.
- Support recruitment efforts within the Customer Care department.
- Collaborate with colleagues to enhance overall service quality.
- Expand product and process knowledge to maintain high standards of customer service.
- Act as a proud representative of the company to both customers and colleagues.
Candidate Profile for the Customer Care Team Leader:
- Demonstrated experience in a Team Leader or Supervisor role.
- Strong commitment to delivering outstanding customer service.
- Fluency in both spoken and written German and English.
- Eagerness to learn and utilize various specialized IT systems.
- Excellent communication skills with a positive and engaging demeanor.
- Flexible coaching and feedback abilities.
- Proven change leadership skills and the ability to prioritize diverse tasks.
- Team-oriented mindset with a willingness to seek assistance and trust colleagues.
- Ownership of responsibilities and a drive to enhance team engagement.
- Ability to analyze departmental, team, and individual metrics for ongoing improvement.
- Strong problem-solving skills with a proactive approach to knowledge development.
Working Hours:
This position follows a 5-week rotational shift pattern, with a one-hour flexibility in shift start times expected.
For three out of five weeks, the schedule will be: 09:00-17:15, Monday to Friday; weekends off.
For the remaining two weeks, the schedule will be: Monday to Thursday, Saturday (specific hours apply), with Friday and Sunday off.
Athena Resourcing Solutions is an equal opportunity employer, welcoming applications from individuals of all backgrounds, genders, ages, religions, sexual orientations, and abilities. Due to the high volume of applications, we may not be able to respond to every applicant personally. Only shortlisted candidates will be contacted.
Keywords: Remote Work, Hybrid, Customer Service, Administration, Fluent German.
