German Customer Service Representative
1 week ago
We are seeking a highly skilled and multilingual Customer Service Representative to join our dynamic team in central London. As a key member of our office furniture industry team, you will be responsible for providing exceptional customer support to German-speaking clients.
Key Responsibilities:
- Deliver outstanding customer service to German-speaking clients, addressing queries related to office furniture products and services
- Manage administrative tasks such as processing orders, updating customer records, and tracking shipments
- Collaborate with the sales and logistics teams to ensure smooth order fulfillment
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner
- Assist with ad hoc administrative tasks and projects as required
Requirements:
- Native or fluent German speaker with strong English communication skills
- Previous experience in customer service, ideally within the office furniture or related industry
- Excellent organizational and multitasking abilities
- A proactive problem-solver with attention to detail
- Ability to work both independently and as part of a team
Working Arrangements:
- Part-time (3 days per week in the office)
- Office-based training required initially; hybrid working arrangement after training
We are committed to maintaining the highest standards of confidentiality and respect for our candidates. Your application will be treated in the strictest confidence, and we will only respond to applicants whose profile matches our client's requirements.
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