Network Support Specialist

10 hours ago


Huntingdon, Cambridgeshire, United Kingdom Xpertise Recruitment Ltd Full time
Job Title: 2nd Line Network Support Engineer

Location: Hybrid - 2 Days per week in Cambridgeshire

Salary: £35,000

About the Role

We are seeking a highly skilled 2nd Line Network Support Engineer to join our team. As a key member of our infrastructure team, you will be responsible for monitoring and supporting our network infrastructure, with a focus on networks and security.

Key Responsibilities:

  • Monitor and support infrastructure, with a main focus on networks and security
  • Ensure the network is stable and performing at its optimum
  • Analyse and assess network performance, recommending required improvements
  • Resolve technical issues effectively and efficiently
  • Investigate system faults and suggest future improvements
  • Deliver against KPI metrics to meet strategic business demands
Requirements

To be successful in this role, you will need:

  • Demonstrable experience in 2nd line support
  • Exposure to Cisco/Meraki technologies
  • An excellent understanding of network infrastructure, such as LAN, WAN and Wi-Fi
  • A 'can do' attitude and ability to work under pressure
  • Strong problem solving skills and excellent communication skills
What We Offer

We offer a competitive salary and a chance to work with a global company who invest in the latest technologies and will support the development of your career.

We are looking for someone who is determined to continually develop and has a flexible working approach to meet the needs of the situation.

If you are interested in this role, please apply below or get in contact with Andrew Rose for further details.



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