Service Technician
7 days ago
As a Field Service Technician, you will be responsible for providing exceptional service to our customers across Newcastle, Durham, and Darlington. You will work independently, utilizing your problem-solving skills and technical expertise to ensure timely delivery of planned and reactive service visits.
Key Responsibilities:
- Conduct on-site maintenance and repair services for customers' equipment
- Manage installation, repair, and preventive maintenance tasks, adhering to company guidelines and quality standards
- Communicate effectively with customers, respecting health and safety policies and collaborating with team members
- Identify potential sales opportunities during service visits and complete accurate digital service reports
Requirements:
- Full and clean driving license
- Experience in a similar role, conducting onsite maintenance and carrying out planned and reactive services
- Customer service knowledge and experience
- Proficient use of tablets and MS Outlook
- Knowledge of Health & Safety and Fire Safety sector
Benefits:
- Company car and fuel card
- 25 days holiday + bank holidays + birthday leave
- Christmas shut down
- Free onsite parking for all employees
- Annual leave buy and sell scheme
- Pension salary sacrifice scheme
- Opportunities for career development and training
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