Exceptional Performance Specialist
4 weeks ago
About Frasers Group
Frasers Group is a leading global omnichannel retailer, renowned for its diverse portfolio of iconic brands and commitment to delivering exceptional customer experiences. We operate across various sectors, including Sportswear, Luxury Goods, and Homeware, with a presence in the UK and Europe.
Our Culture
At Frasers Group, we foster a dynamic and collaborative work environment that values innovation, excellence, and individual growth. We are driven by our core values of integrity, passion, and customer focus, and we strive to create a positive and inclusive workplace for all.
Employee Benefits & Development
We believe in investing in our employees and providing them with the tools and resources they need to succeed. Our comprehensive benefits package includes:
- Unprecedented Performance Bonuses: Top performers receive significant bonuses, ranging from £50,000 to £1 million, twice a year.
- Frasers Festival: An exclusive event for Head Office and Retail Staff, featuring brand activations, guest speakers, entertainment, fitness challenges, and more.
- CEO Sessions: Employees have the opportunity to attend quarterly sessions led by our CEO and leadership team, engaging in discussions and networking.
- Retail Reconnect: Head Office employees gain valuable insights by spending two days in a store or warehouse, understanding the impact of their work on frontline teams.
Employee Welfare & Wellbeing
We prioritize the physical, financial, and mental wellbeing of our employees:
- Frasers Fit: Free gym classes and discounted memberships to Everlast Gyms, along with a comprehensive wellbeing app offering training, nutrition, and lifestyle advice.
- Retail Trust: Access to free support services from the Retail Trust charity, including a 24-hour helpline, wellness hub, counselling, and financial/legal assistance.
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QA Specialist
2 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled and motivated QA Specialist to join our team at Frasers Group. As a QA Specialist, you will play a critical role in ensuring the effectiveness of our risk-based framework and facilitating operational support across the organization.Key ResponsibilitiesRisk Management: Assess and manage potential business risks,...
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QA Specialist
2 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled and motivated QA Specialist to join our team at Frasers Group. As a QA Specialist, you will play a critical role in ensuring the effectiveness of our risk-based framework and facilitating operational support across the organization.Key ResponsibilitiesRisk Management: Assess and manage potential business risks,...
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Luxury Retail Specialist
4 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers Group Frasers Group is a leading global omnichannel retailer, renowned for its diverse portfolio of iconic brands across Sportswear, Luxury and Lifestyle sectors. We are committed to delivering exceptional customer experiences and driving innovation within the retail landscape. The Role As a Luxury Retail Specialist, you will play a pivotal...
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Luxury Retail Specialist
2 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers Group Frasers Group is a leading global omnichannel retailer, renowned for its diverse portfolio of iconic brands across Sportswear, Luxury and Lifestyle sectors. We are committed to delivering exceptional customer experiences and driving innovation within the retail landscape. The Role As a Luxury Retail Specialist, you will play a pivotal...
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Client Relations Specialist
1 month ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeCompany Overview At Frasers Group, we are redefining the retail landscape. Through innovative digital solutions and exceptional customer interactions, we provide our clients with access to the finest sports, premium, and luxury brands worldwide. As a frontrunner in the sector, we are enhancing the shopping experience for our customers by offering...
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Incident Management Specialist
3 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeIncident Management and Remediation SpecialistThe role of the Incident Management and Remediation Specialist is to lead the end-to-end Operational Incident response effort and associated remediation activities. This includes managing the incident journey from identification to remediation and closure, acting as a business SME for Operational Incidents and...
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Incident Management Specialist
3 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Financial Services Full timeIncident Management and Remediation SpecialistThe role of the Incident Management and Remediation Specialist is to lead the end-to-end Operational Incident response effort and associated remediation activities. This includes managing the incident journey from identification to remediation and closure, acting as a business SME for Operational Incidents and...
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Client Relations Specialist
1 month ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timePosition Overview Location At Frasers Group, we are continuously innovating and adapting, and we are pleased to present a rewarding opportunity for a Client Relations Specialist to join our Financial Services customer support team. The Client Relations Specialist will manage customer interactions proficiently and courteously across various...
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Collections Specialist
2 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the OpportunityJob SummaryFrasers Group is seeking a skilled Collections Specialist to join our team in Clayton-le-Moors, Accrington. As a Collections Specialist, you will play a crucial role in reviewing accounts and contacting customers who have missed payments to discuss available financial options.Key ResponsibilitiesReview accounts and identify...
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Collections Specialist
3 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the OpportunityJob SummaryFrasers Group is seeking a skilled Collections Specialist to join our team in Clayton-le-Moors, Accrington. As a Collections Specialist, you will play a crucial role in reviewing accounts and contacting customers who have missed payments to discuss available financial options.Key ResponsibilitiesReview accounts and identify...
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Live Operations Specialist
1 month ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timePosition Overview At Frasers Group, we are transforming our approach to Financial Services, and we are excited to present an opportunity for a Live Operations Specialist who is eager to contribute to our growth and evolution. Our clients deserve an exceptional experience, and we are continuously enhancing the methods they can engage with us. The Live...
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QA Specialist
2 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled QA Specialist to join our team at Frasers Group. As a QA Specialist, you will play a critical role in ensuring the effectiveness of our risk-based framework and facilitating operational support across the organization.Key ResponsibilitiesRisk Management: Assess and manage potential business risks, developing...
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QA Specialist
2 weeks ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled QA Specialist to join our team at Frasers Group. As a QA Specialist, you will play a critical role in ensuring the effectiveness of our risk-based framework and facilitating operational support across the organization.Key ResponsibilitiesRisk Management: Assess and manage potential business risks, developing...
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Clayton le Moors, Lancashire, United Kingdom James Hall & Co Full timeJob SummaryWe are seeking a highly skilled Process Technologist/Quality Assurance Specialist to join our team at Clayton Park Bakery, covering both our sites at Petre Road and Huncoat. As a key member of our technical department, you will be responsible for overseeing bread production and ensuring that our food products meet the highest standards of quality...
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Clayton le Moors, Lancashire, United Kingdom James Hall & Co Full timeJob SummaryWe are seeking a highly skilled Process Technologist/Quality Assurance Specialist to join our team at Clayton Park Bakery, covering both our sites at Petre Road and Huncoat. As a key member of our technical department, you will be responsible for overseeing bread production and ensuring that our food products meet the highest standards of quality...
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Incident Management Specialist
3 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that is redefining the industry through digital innovation and unique customer experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Our PurposeWe elevate the lives of many by providing access to the world's best brands and experiences. Our purpose is...
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Incident Management Specialist
3 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that is redefining the industry through digital innovation and unique customer experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Our PurposeWe elevate the lives of many by providing access to the world's best brands and experiences. Our purpose is...
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Incident Management Specialist
3 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Incidents and Remediation Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading the end-to-end Operational Incident response effort and associated remediation activities.Key ResponsibilitiesManage the end-to-end Operational Incident...
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Incident Management Specialist
3 days ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Incidents and Remediation Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading the end-to-end Operational Incident response effort and associated remediation activities.Key ResponsibilitiesManage the end-to-end Operational Incident...
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Incident Management Specialist
1 day ago
Clayton le Moors, Lancashire, United Kingdom Frasers Group Full timeAbout Frasers GroupFrasers Group is a leading retail company that is redefining the industry through digital innovation and unique customer experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Our PurposeWe are elevating the lives of the many with access to the world's best brands and experiences. Our purpose...