Luxury Retail Specialist

2 months ago

Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading global omnichannel retailer, renowned for its diverse portfolio of iconic brands across Sportswear, Luxury and Lifestyle sectors. We are committed to delivering exceptional customer experiences and driving innovation within the retail landscape.

The Role

As a Luxury Retail Specialist, you will play a pivotal role in shaping the customer journey within our prestigious luxury brand portfolio. Your expertise and passion for luxury goods will be instrumental in providing exceptional service, building lasting relationships with discerning clientele, and driving sales growth.

Key Responsibilities

  • Deliver an unparalleled level of customer service, exceeding expectations and creating memorable shopping experiences.
  • Provide expert product knowledge and guidance, assisting customers in selecting the perfect items to suit their individual needs and preferences.
  • Cultivate strong relationships with clientele, understanding their unique requirements and providing personalized recommendations.
  • Drive sales performance by effectively showcasing products, highlighting key features and benefits, and closing transactions confidently.
  • Maintain a meticulous understanding of current trends and market demands within the luxury sector.

Benefits & Culture

At Frasers Group, we offer a dynamic and rewarding work environment where your contributions are valued. We are committed to fostering a culture of excellence, collaboration, and continuous development.

Our comprehensive benefits package includes:

  • Competitive salary and performance-based bonuses.
  • Comprehensive training and development opportunities to enhance your skills and expertise.
  • Access to exclusive employee discounts across our diverse brand portfolio.
  • A supportive and collaborative team environment where you can thrive and grow professionally.

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