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Housing Liaison Officer

2 months ago


London, Greater London, United Kingdom Brackenberry Full time

We are partnering with a local authority in Haringey to support the appointment of a Housing Liaison Officer on a 3-month contract, with potential for extension. If you're interested in this opportunity, please submit your CV for consideration.

Key Responsibilities:

  • Collaborate with the organization's emergency response team to coordinate actions and provide support to residents.
  • Manage incidents of low-level antisocial behavior, including harassment, nuisance, and neighbor disputes, taking appropriate action in liaison with Haringey Council, Police, and other agencies.
  • Support the effective management and reletting of void properties by conducting pre-termination visits, accompanied viewings, sign-ups, and new tenant visits, ensuring new tenants are aware of their responsibilities under the tenancy agreement.
  • Provide general advice on housing options, including transfers or other tenancy-related issues, and support new tenants in settling into their homes.
  • Ensure robust tenancy sustainment by working across the patch, collaborating with internal and external partners to achieve successful outcomes, escalating complex cases to the Senior Housing Officer as necessary.

Requirements:

  • A high standard of literacy and numeracy.
  • Commitment to taking responsibility for own learning and development.
  • Experience working with the general public, preferably in a service delivery setting.
  • Ability to work in a diverse community.

Please note:

  • You should be available to start immediately or at short notice.
  • You should have the right to work in the UK.
  • This role requires a basic DBS.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all of our roles are temporary, although assignments can be extended by clients on a longer-term basis and can sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us otherwise. Your DBS must be either through us or accompanied by a subscription to the DBS updating service.

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Remote Work: No