Housing Liaison Officer

4 weeks ago

London, Greater London, United Kingdom Brackenberry Full time

We are partnering with a Local Authority in Haringey to assist with the appointment of a Housing Liaison Officer, on a 3-month contract, with potential for extension. Please submit your CV for immediate consideration.

Key Responsibilities:

  • To participate in the organisation's response to emergencies, coordinating actions and providing support to residents.
  • To manage incidents of low-level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police, and other agencies.
  • To support the effective management and re-letting of void properties by conducting pre-termination visits, accompanied viewings, sign-ups, and new tenant visits, ensuring new tenants are aware of their responsibilities under the tenancy agreement.
  • To provide general advice on housing options, including transfers or any other tenancy-related issues, supporting new tenants as necessary to settle into their homes.
  • To ensure robust tenancy sustainment, working across the patch, collaborating with internal and external partners to achieve successful outcomes, escalating complex cases to the Senior Housing Officer as required.

Requirements:

  • A high standard of literacy and numeracy.
  • Commitment to ongoing learning and development.
  • Experience working with the general public, preferably in a service delivery setting.
  • Ability to work in a diverse community.

Please note:

  • You should be available to start immediately or at short notice.
  • You must have the right to work in the UK.
  • This role requires a basic DBS.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all our roles are temporary, though assignments can be extended by clients on a longer-term basis and can sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role, unless you advise us otherwise. Your DBS must be either through us or accompanied by a subscription to the DBS updating service.

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