Housing Liaison Officer

3 weeks ago


London, Greater London, United Kingdom Brackenberry Full time

We are partnering with a Local Authority in Haringey to provide temporary support for a Housing Liaison Officer role. This 3-month contract may be extended at the client's discretion. If you're interested, please submit your CV for consideration.

Compensation: £17.54 - £21.72 per hour

Key Responsibilities:
  • Participate in emergency response efforts, coordinating actions and providing support to residents.
  • Manage low-level anti-social behavior incidents, including harassment, nuisance, and neighbor disputes, taking appropriate action in collaboration with Haringey Council, Police, and other agencies. Take enforcement action to resolve anti-social behavior and tenancy breaches, referring complex issues to a Senior Housing Officer.
  • Support effective property management and re-letting by conducting pre-termination visits, accompanied viewings, sign-ups, and new tenant visits, ensuring new tenants understand their responsibilities under the tenancy agreement.
  • Provide general advice on housing options, including transfers or other tenancy-related issues, and support new tenants in settling into their homes.
  • Ensure robust tenancy sustainment, working across the patch, and collaborating with internal and external partners to achieve successful outcomes, escalating complex cases to the Senior Housing Officer as needed.
Requirements:
  • High standard of literacy and numeracy
  • Commitment to ongoing learning and development
  • Experience working with the general public, preferably in a service delivery setting
  • Ability to work in a diverse community

Please note:

  • You should be available to start immediately or at short notice.
  • You must have the right to work in the UK.
  • This role requires a basic DBS check.

Disclaimer: Brackenberry Ltd acts as an Employment Business for this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless stated otherwise, all our roles are temporary, though assignments can be extended by clients on a longer-term basis and may become permanent.

Important: We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us otherwise. Your DBS must be either through us or accompanied by a subscription to the DBS updating service.

#RQ1340929



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