IT Service Desk Specialist

6 days ago


Nottingham, Nottingham, United Kingdom Retail Assist Full time

About Retail Assist

Retail Assist is a leading technology company that provides IT Managed Services to high-end retailers and hospitality businesses. Our clients include well-known brands such as Signet, Pizza Hut, and Vue Cinemas.

Our History

We have been supporting clients since 1999, starting with Adams Childrenswear. Today, we have a team of 64 IT professionals supporting 38 clients, with many more to come.

Our Mission

We strive to deliver exceptional IT services to our clients, ensuring their technology runs smoothly and efficiently. Our goal is to build long-term relationships with our clients, understanding their unique needs and providing tailored solutions.


  • Senior Team Leader

    1 day ago


    Nottingham, Nottingham, United Kingdom Air IT Full time

    Job Title: Service Desk Team LeaderLocation: Reporting to the Service Desk ManagerAbout the Role:We are seeking an experienced Senior Team Leader to manage a team of engineers in our Service Desk department. As a key member of our team, you will be responsible for delivering high-performing service through meeting and exceeding client service commitments and...

  • Senior Team Leader

    1 day ago


    Nottingham, Nottingham, United Kingdom Air IT Full time

    Job Title: Service Desk Team LeaderLocation: Reporting to the Service Desk ManagerAbout the Role:We are seeking an experienced Senior Team Leader to manage a team of engineers in our Service Desk department. As a key member of our team, you will be responsible for delivering high-performing service through meeting and exceeding client service commitments and...

  • Senior Team Lead

    2 days ago


    Nottingham, Nottingham, United Kingdom Air IT Full time

    Job DescriptionJob Title: Service Desk Team LeaderReporting to: Service Desk ManagerTo manage a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.Support the Service Desk Manager in implementing career pathways for all engineers encouraging personal development.Key...

  • Senior Team Lead

    2 days ago


    Nottingham, Nottingham, United Kingdom Air IT Full time

    Job DescriptionJob Title: Service Desk Team LeaderReporting to: Service Desk ManagerTo manage a team of engineers to deliver high-performing service through meeting and exceeding client service commitments and expectations.Support the Service Desk Manager in implementing career pathways for all engineers encouraging personal development.Key...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time

    Job Title: Service Desk ManagerJob Summary:We are seeking an experienced Service Desk Manager to join our team at Searchability. The successful candidate will be responsible for leading and managing our service desk team, ensuring efficient and effective IT support services.Key Responsibilities:Lead and manage the service desk team, ensuring efficient and...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time

    Job Title: Service Desk ManagerJob Summary:We are seeking an experienced Service Desk Manager to join our team at Searchability. The successful candidate will be responsible for leading and managing our service desk team, ensuring efficient and effective IT support services.Key Responsibilities:Lead and manage the service desk team, ensuring efficient and...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time

    About the Role:Searchability® is seeking an experienced Service Desk Manager to join their team. This role is perfect for someone with a strong background in IT support and leadership, who is ready to take charge of a dedicated service desk team. You will be responsible for ensuring the delivery of top-tier IT support across the organization, driving...


  • Nottingham, Nottingham, United Kingdom Nasstar (Uk) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Service Desk Team Lead to join our team at Nasstar (UK) Ltd.Key Responsibilities:Lead and manage a team of IT support specialists to provide exceptional customer service and technical support to our clients.Develop and implement effective processes and procedures to ensure efficient and effective...


  • Nottingham, Nottingham, United Kingdom Nasstar (Uk) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Service Desk Team Lead to join our team at Nasstar (UK) Ltd.Key Responsibilities:Lead and manage a team of IT support specialists to provide exceptional customer service and technical support to our clients.Develop and implement effective processes and procedures to ensure efficient and effective...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time

    About the Role:Searchability is seeking an experienced Service Desk Manager to lead our dynamic service desk team. This role is perfect for someone with a strong background in IT support and leadership, who is ready to take charge of a dedicated service desk team.Key Responsibilities:Ensure the delivery of top-tier IT support across the organization.Drive...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time

    About the Role:Searchability is seeking an experienced Service Desk Manager to lead our dynamic service desk team. This role is perfect for someone with a strong background in IT support and leadership, who is ready to take charge of a dedicated service desk team.Key Responsibilities:Ensure the delivery of top-tier IT support across the organization.Drive...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time

    About the Role:Searchability® is seeking an experienced Service Desk Manager to join their team. This role is perfect for someone with a strong background in IT support and leadership, who is ready to take charge of a dedicated service desk team.Key Responsibilities:Lead and manage the service desk team, ensuring efficient and effective IT support...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time £50,000

    About the RoleWe are seeking an experienced Service Desk Manager to join our team at Searchability. This role is perfect for someone with a strong background in IT support and leadership, who is ready to take charge of a dedicated service desk team.Key ResponsibilitiesLead and manage the service desk team, ensuring efficient and effective IT support...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time £50,000

    About the RoleWe are seeking an experienced Service Desk Manager to join our team at Searchability. This role is perfect for someone with a strong background in IT support and leadership, who is ready to take charge of a dedicated service desk team.Key ResponsibilitiesLead and manage the service desk team, ensuring efficient and effective IT support...


  • Nottingham, Nottingham, United Kingdom Nasstar (Uk) Ltd Full time

    About the RoleWe are seeking a highly skilled Service Desk Team Lead to join our team at Nasstar (UK) Ltd.Key Responsibilities:Lead a team of service desk technicians to provide exceptional customer service and technical support.Develop and implement processes to improve service desk efficiency and effectiveness.Collaborate with other departments to ensure...


  • Nottingham, Nottingham, United Kingdom Nasstar (Uk) Ltd Full time

    About the RoleWe are seeking a highly skilled Service Desk Team Lead to join our team at Nasstar (UK) Ltd.Key Responsibilities:Lead a team of service desk technicians to provide exceptional customer service and technical support.Develop and implement processes to improve service desk efficiency and effectiveness.Collaborate with other departments to ensure...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time £50,000

    Job Summary:Searchability® is seeking an experienced Service Desk Manager to lead our IT support team in delivering top-tier services to our organization. As a key member of our team, you will be responsible for ensuring the efficient and effective delivery of IT support services, driving continuous improvement, and maintaining high customer satisfaction...


  • Nottingham, Nottingham, United Kingdom Searchability® Full time £50,000

    Job Summary:Searchability® is seeking an experienced Service Desk Manager to lead our IT support team in delivering top-tier services to our organization. As a key member of our team, you will be responsible for ensuring the efficient and effective delivery of IT support services, driving continuous improvement, and maintaining high customer satisfaction...

  • Service Desk Analyst

    1 month ago


    Nottingham, Nottingham, United Kingdom E.O.N Worldwide Full time

    We're looking for an enthusiastic and resourceful Service Desk Analyst to support our cloud-based workplace (G-Workplaces), SaaS applications, and SMART Metering incidents. We use Google Workplaces as our cloud infrastructure to manage user access, email, storage and devices across our environment. All our software solutions are SaaS / Web based and we work...


  • Nottingham, Nottingham, United Kingdom Oscar Technology Full time

    Senior Service Desk Analyst Nottingham (Hybrid) Up to £30,000 Windows O365 AD PowerShell Networking The Company They are at the forefront of the Entertainment industry and their platform is a pivotal link between fans and entertainers. They are going from strength to strength and following a recent full buy out, they are looking to strengthen their grip on...