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Service Desk Team Lead
2 months ago
We are seeking a highly skilled Service Desk Team Lead to join our team at Nasstar (UK) Ltd.
Key Responsibilities:
- Lead a team of service desk technicians to provide exceptional customer service and technical support.
- Develop and implement processes to improve service desk efficiency and effectiveness.
- Collaborate with other departments to ensure seamless service delivery.
- Manage and resolve complex technical issues.
Requirements:
- Proven experience in a service desk leadership role.
- Strong technical knowledge and problem-solving skills.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
About Nasstar (UK) Ltd
Nasstar (UK) Ltd is a leading provider of IT services and solutions. We specialize in delivering high-quality services to our clients, and we are committed to excellence in everything we do.
