Field Operations Manager

1 week ago

Addlestone, Surrey, United Kingdom Schindler Group Full time

Job Summary:

We are seeking a highly skilled and experienced Field Operations Manager to join our team at Schindler Group. As a key member of our installation team, you will be responsible for overseeing the installation process and ensuring that our customers receive high-quality products and services.

Key Responsibilities:

  • Plan and coordinate the activities of our installation team to deliver our business objectives, including customer satisfaction, operational results, quality, and efficiency metrics.
  • Ensure effective labor planning and appointment of subcontract labor as required.
  • Proactively address any problems that arise on site and analyze root causes for any deviations from our business plan or product.
  • Timely submission and management of fitters' timesheets and responsible for actioning and closing out retrofits.
  • Safety audits, safety walks, and near-miss reporting in line with our safety manifesto.
  • Accurately maintain SAP and Work to Lists (WTLs) in conjunction with our admin team.
  • Raising and chasing claims requests via our claims coordinator and return of materials to the group when required.
  • Recruitment, training, development, and disciplinary matters for all fitters.
  • Timely planning and organizing of all deliveries of materials and tooling to site.
  • In conjunction with our Projects Manager, agreement of subcontract modernization costs and submission of quotations.
  • Raising of all standard letters with our admin team and maintaining contract tracking sheets.
  • Booking of all tests, re-checks, technical assists, and closing out items identified on OILs.
  • Timely submission of all handover documentation of completed lifts to our customers and EI, adhering to our company processes.
  • Ordering of local materials as required.
  • Regular site visits to check progress of modernization and discuss any issues with our customers.
  • All MDC design approvals as required in conjunction with our Project Manager.
  • Ensure all fitters and subcontractors are certified.
  • Regular coordination meetings with our Projects Managers.
  • Management of all PPE and workwear for fitters and subcontractors.
  • Management of fitters' hand tools.
  • Accident investigations and submission of accident reports.
  • Approval of all submitted CARs prior to submitting to our admin team for processing.
  • Agree in conjunction with our Projects Manager any additional costs submitted by subcontractors.
  • Timely submission of all day works and variation orders to our Projects Manager.
  • Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and subcontractors.
  • Build relationships with customers by acting as a point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively.
  • Follow our Fulfilment + process to develop and promote the company modernization plan to the required high standard.
  • All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements and Schindler Group safety requirements.
  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
  • Any duties assigned by the Projects Manager or Regional Construction Director which are deemed necessary and in the best interests of the company.
  • Employees are required to work in accordance with established Company Occupational Health, environmental and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements.
  • Employees must comply with Company Health & Safety requirements and set a personal example of safe behavior.
  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
  • Obtaining quotations from vendors for local items.

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