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Hotel Operations Director
2 months ago
Job Title: Hotel Operations Director
Job Summary:
We are seeking an experienced Hotel Operations Director to join our senior team at James Lake Hospitality Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring seamless delivery of exceptional guest experiences.
Key Responsibilities:
- Lead and manage a team of hospitality professionals to deliver outstanding guest satisfaction and loyalty.
- Develop and implement operational strategies to drive revenue growth, improve efficiency, and enhance the overall guest experience.
- Collaborate with the senior management team to set and achieve business objectives, ensuring alignment with company goals and values.
- Monitor and control operational costs, ensuring effective budgeting and financial management.
- Implement and maintain high standards of quality, safety, and compliance across all hotel operations.
Requirements:
- Proven experience as a Hotel Operations Director or Deputy General Manager in a similar hospitality environment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and stakeholders.
- Strategic thinking and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Strong business acumen, with a deep understanding of hospitality operations, revenue management, and financial management.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
- Opportunities for career development and professional growth.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
