Customer Service Representative

4 days ago


Daventry, Northamptonshire, United Kingdom Adecco Full time

Hybrid Working Opportunity

We are seeking highly motivated and fluent Czech and/or Slovak speakers to join our excellent customer service team at one of Europe's leading retailers.

As a Multilingual Customer Service Representative, you will provide outstanding service to our Czech and/or Slovak speaking customers over the phone, email, and live chat, handling their queries, concerns, and feedback with empathy and professionalism.

Key Responsibilities:

  • Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded.
  • Work in a fast-paced and dynamic environment, delivering exceptional customer service and representing the brand as an ambassador.
  • Collaborate with the team to create delightful experiences for valued customers, bringing the company's values to life and leading by example.

What You'll Get:

  • A competitive pay rate of £14.52 per hour.
  • The opportunity to work in a hybrid environment, with a balance of remote and office work.
  • A 6-month to ongoing contract, with the possibility of extension.

About the Company:

Our client is a leading retailer committed to serving their customers, communities, and planet a little better every day. They are expanding their customer engagement centre team and are looking for talented individuals like you to join them in creating exceptional customer experiences.

Location: Daventry (Hybrid working)

Pay Rate: £14.52 per hour

Hours: 8 hours, between 7am and 7pm

Duration: 6 months - Ongoing contract



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