Customer Service Representative
4 days ago
Hybrid Working Opportunity
We are seeking highly motivated and fluent Czech and/or Slovak speakers to join our excellent customer service team at one of Europe's leading retailers.
As a Multilingual Customer Service Representative, you will provide outstanding service to our Czech and/or Slovak speaking customers over the phone, email, and live chat, handling their queries, concerns, and feedback with empathy and professionalism.
Key Responsibilities:
- Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded.
- Work in a fast-paced and dynamic environment, delivering exceptional customer service and representing the brand as an ambassador.
- Collaborate with the team to create delightful experiences for valued customers, bringing the company's values to life and leading by example.
What You'll Get:
- A competitive pay rate of £14.52 per hour.
- The opportunity to work in a hybrid environment, with a balance of remote and office work.
- A 6-month to ongoing contract, with the possibility of extension.
About the Company:
Our client is a leading retailer committed to serving their customers, communities, and planet a little better every day. They are expanding their customer engagement centre team and are looking for talented individuals like you to join them in creating exceptional customer experiences.
Location: Daventry (Hybrid working)
Pay Rate: £14.52 per hour
Hours: 8 hours, between 7am and 7pm
Duration: 6 months - Ongoing contract
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