Loyalty Specialist

4 weeks ago


South West, United Kingdom Sytner Full time
About the Role

We are seeking a highly motivated and organized Loyalty Specialist to join our sales team at Mercedes-Benz of Bristol. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to increase loyalty and retention, and driving sales growth.

Key Responsibilities
  • Selecting potential loyalty opportunities and developing strategies to increase customer engagement
  • Outbound calling customers to schedule appointments and meet with them face-to-face
  • Booking and confirming appointments, and logging results
  • Referring customers to the sales and management team, and providing exceptional customer service
  • Valuing cars for potential stock acquisition purposes
About You

We are looking for an individual with excellent interpersonal skills, a passion for delivering outstanding customer service, and a strong ability to work in a logical and cost-effective manner. You will be a real people person, with a friendly but professional demeanor, and a passion for driving performance and challenging the status quo.

About Us

Sytner Group is a leading automotive retailer with a commitment to excellence and customer satisfaction. We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of discounts and rewards for our employees.

What We Offer
  • A competitive salary and generous commission structure
  • Subsidized Manufacturer Car Purchase schemes for your family
  • Discounted MOT and servicing
  • Colleague introduction reward scheme
  • Discounted Gym membership
  • Discounts with popular high street retailers

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.


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