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Service Support Manager
2 months ago
About the Role:
We are seeking an experienced Interim Service Support Manager to join our team at Service Care Solutions - Social Work. This is an exciting opportunity to lead and manage a team of business support staff within our Corporate Parenting Service, ensuring the delivery of high-quality administrative support to practitioners.
Key Responsibilities:
- Leadership and Management: Lead and manage a team of business support staff, providing guidance and oversight to ensure the delivery of high-quality administrative support.
- Operational Oversight: Oversee and streamline business processes across the Corporate Parenting Service area, ensuring they are efficient, effective, and aligned with service goals.
- Data Management: Provide detailed data reports, conduct data analysis, and resolve data queries to support informed decision-making within the service.
- Project Management: Manage and deliver key projects within the service area, ensuring they are completed on time, within scope, and to a high standard.
- Financial Oversight: Ensure robust financial processes are in place, with a strong understanding of financial systems and procedures to support budget management and financial reporting.
- Communication and Negotiation: Act as a key point of contact for internal and external stakeholders, demonstrating strong communication and negotiation skills to ensure effective collaboration across teams.
Key Competencies:
- Experience: Minimum of 2+ years of line management experience, preferably within a Local Authority or large organisation, with a track record of delivering high-quality business support.
- Data Skills: Strong ability to provide data reports, perform data analysis, and resolve data-related queries efficiently.
- Project Management: Proven experience in managing projects, with the ability to lead multiple initiatives simultaneously in a fast-paced environment.
- Financial Experience: A strong understanding of financial systems and processes, with the ability to oversee budget management and financial reporting.
How to Apply:
For more information, please contact us at Service Care Solutions - Social Work.
