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Detention Custody Officer

2 months ago

Horley, Surrey, United Kingdom Serco Full time
About the Role

As a Detention Custody Officer at Serco, you will play a vital role in ensuring the smooth arrival process for detainees at Gatwick Immigration Centre. Your primary responsibility will be to provide a supportive and respectful environment, ensuring that detainees have access to the necessary services and support throughout their detention.

Key Responsibilities
  • Supervise and promote on-site services, including healthcare, welfare, faith and cultural provisions, education, and recreation activities.
  • Form supportive and appropriate relationships with detainees, communicating effectively to ensure their needs are met.
  • Work collaboratively with colleagues to maintain a safe and secure environment.
  • Participate in training and development opportunities to enhance your skills and knowledge.
Requirements
  • Reasonable fitness level and good educational level of English and Maths.
  • Ability to work varied shift patterns, including night shifts.
  • Commitment to making a positive difference in the lives of others.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Full training and support to ensure your success in the role.
  • A dynamic and supportive work environment.
Our Recruitment Process
  • Online application form.
  • Virtual interview via Microsoft Teams.
  • Mandatory 9-week training course.