Bar Team Member
1 week ago
About Us
Shepherd Neame is a leading independent brewery and pub company with a rich history dating back over 300 years. We are committed to delivering exceptional customer experiences in our pubs and hotels across London and the South East.
Job Summary
We are seeking a skilled Bar Team Member to join our team at the George Hotel in Cranbrook, Kent. As a Bar Team Member, you will play a key role in providing excellent customer service and ensuring that our customers have a memorable experience in our pub.
Key Responsibilities
- Provide exceptional customer service and ensure that customers have a positive experience in our pub
- Work collaboratively with the bar team to deliver excellent service and maintain a clean and safe environment
- Take orders and serve drinks and food to customers in a timely and efficient manner
- Handle customer complaints and resolve issues in a professional and courteous manner
- Maintain a thorough knowledge of our menu and drinks offerings to make recommendations to customers
What We Offer
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100's of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Our Values
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
Why Join Us?
At Shepherd Neame, we are committed to creating a positive and inclusive work environment where all employees feel valued and supported. We believe that our employees are our greatest asset and we are committed to investing in their development and well-being.
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