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Technical Advisor Trainee

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full time
About the Role

We are seeking a highly motivated and enthusiastic Trainee Technical Advisor to join our close-knit Technical Advisory Team at Marley. As a key member of our team, you will provide technical support on various Marley products and services, including guidance and advice via phone and email, producing technical specifications, and material estimates for customers.

Key Responsibilities
  • Provide technical support on Marley products and services
  • Offer guidance and advice via phone and email
  • Produce technical specifications and material estimates
  • Work closely with Marketing, Customer Services, and Sales teams
  • Develop knowledge of new renewable energy products, such as solar PV panels
What We Offer

As a Trainee Technical Advisor at Marley, you will have the opportunity to develop a fruitful and meaningful career, with a range of benefits including:

  • 26 holidays + bank holidays
  • 36.5 hours, Monday – Friday 08.30 – 5pm with a 'thankyou' 4pm finish on a Friday
  • Cycle-to-work scheme
  • Employee Discount programme
  • Refer a friend scheme
  • EAP programme – Financial, Physical and Mental Wellbeing support
  • Career progression, training, and development within the wider Marshalls Group
  • Company Pension doubled (3% Employee, 6% Employer or 5% Employee, 10% Employer)
Requirements

To be successful in this role, you will need to be a confident and enthusiastic communicator with a good level of English and Maths, along with the ability to quickly learn about new products. Ideally, you will be organised, accurate, and have a great attention to detail.

What You Will Learn
  • How to use a CRM software such as Salesforce
  • The ability to interpret project drawings and specifications
  • How to use a CAD software and an understanding of BIM
  • Experience in preparing quotations and technical communications
  • Excellent communication skills, advising customers by telephone and email
  • Strong ability to build relationships
  • The ability to quickly learn about new products
  • Become experienced within all relevant sectors of the building/construction industry
Equal Opportunities

At Marley, we are committed to ensuring equal opportunities for everyone. We want our team to reflect the diverse nature of society and the communities we serve. We are a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself.