Customer Service Representative

2 days ago


Coventry, Coventry, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and ensuring customer satisfaction.

Key Responsibilities

  • Provide excellent customer service through phone, email, and in-person interactions
  • Process orders accurately and efficiently
  • Check stock availability and resolve any issues
  • Liaise with transportation teams to ensure timely delivery
  • Deal with customer queries and resolve any issues in a professional manner
  • Perform general administrative duties as required

Requirements

  • Previous administration and customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience with SAP is an advantage

What We Offer

As a valued member of our team, you will have the opportunity to work for a leading organization in a dynamic and supportive environment. You will receive a competitive annual salary of £28,000 and be based in a modern office with a great team.

How to Apply

If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV. Alternatively, you can contact us for a confidential discussion on your career.



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