Hospitality Team Member

2 weeks ago

South Chailey, East Sussex, United Kingdom Retirement Villages Group Full time
Join Our Team as a Hospitality Assistant

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Assistant at Gradwell Retirement Village in South Chailey, Lewes.

About the Role:

As a Hospitality Assistant, you will play a vital role in ensuring that our residents receive exceptional service during meal times. Your primary responsibility will be to provide a warm and welcoming atmosphere, ensuring that every resident feels valued and cared for.

Key Responsibilities:

  • Greet residents warmly and assist them with seating and menu selection
  • Take food and beverage orders accurately and efficiently
  • Serve meals and beverages in a timely manner, ensuring that residents' dietary preferences and restrictions are accommodated
  • Clear tables and reset them for the next service, maintaining a clean and organized dining area
  • Provide friendly and attentive service to residents throughout their meal, addressing any concerns or special requests with professionalism and courtesy

Requirements:

  • Previous experience in a hospitality setting or customer service role preferred
  • Excellent communication and interpersonal skills, with the ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail, with knowledge of food safety and sanitation guidelines
  • Compassionate and patient demeanor, with a genuine desire to enhance the dining experience for our residents

What We Offer:

As a Hospitality Assistant at Gradwell Retirement Village, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional service to our residents. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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