Dining Services Assistant

3 days ago

South Chailey, East Sussex, United Kingdom Retirement Villages Group Full time

Role Overview

We are seeking a skilled and friendly Dining Services Assistant to join our team at Gradwell Retirement Village. As a key member of our hospitality team, you will play a vital role in ensuring our residents receive exceptional service during meal times.

Key Responsibilities

  • Greet residents warmly and assist with seating and menu provision
  • Take food and beverage orders accurately and efficiently
  • Serve meals and beverages in a timely manner, ensuring residents' dietary preferences and restrictions are accommodated
  • Clear tables and reset them for the next service
  • Provide friendly and attentive service to residents throughout their meal
  • Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
  • Handle residents' concerns or special requests with professionalism and courtesy
  • Maintain cleanliness and organization in the dining area

Requirements

  • Previous experience in a hospitality setting or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail
  • Compassionate and patient demeanor
  • Knowledge of food safety and sanitation guidelines

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