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Global Head of HR Business Partnering

1 month ago


London, Greater London, United Kingdom Initiate International Full time
Job Summary

A strategic leader is sought to drive HR business partnering efforts globally. The ideal candidate will have a proven track record of implementing process improvements and managing HR projects. The role requires a forward-thinking approach, anticipating future HR trends and challenges. Business acumen and understanding of the broader business context are essential. The successful candidate will be process and detail-oriented, focusing on streamlining and standardizing processes. Continuous improvement mindset and data-driven decision-making are also key requirements.

Key Responsibilities
  • Build and develop a strong, multiskilled HR team that is highly motivated and engaged.
  • Coach and develop colleagues to maximize their potential.
  • Provide overall governance on the full range of employee services within Shared Services.
  • Manage change effectively, ensuring teams are always ready for new challenges.
  • Adopt best practices from other organizations and industry developments.
  • Service Delivery and Operations:
  • Develop and manage KPIs and KRIs, ensuring services meet these standards.
  • Design efficient processes that support people practices.
  • Communicate the vision of service, development, and delivery against agreed outcomes.
  • Establish and oversee the effective delivery of HR services according to SOPs & SLAs.
  • Ensure quality assurance on all HR processes, ensuring efficient, timely execution, and accurate data management.
  • Monitor service delivery metrics and implement improvements as needed.
  • Design and improve processes in collaboration with key stakeholders.
  • Implement standardized HR processes and procedures for consistency and efficiency.
  • Identify opportunities for process improvements and drive initiatives to optimize HR operations.
  • Stay updated on industry best practices and integrate them into the shared services model.
  • Serve as the primary point of contact for escalated HR issues and ensure prompt resolution.
  • Build and maintain strong relationships with internal stakeholders and external partners.
  • Conduct regular feedback sessions/surveys to understand and address business needs.
  • Define, design, and create appropriate MI in conjunction with relevant stakeholders.
  • Prepare and submit HR reports, data analytics, metrics, and dashboards to the CPO.
  • Support internal and external audits by providing necessary documentation and information.
  • Ensure compliance with all relevant global employment laws, regulations, and company policies.
  • Stay abreast of the external HR tech landscape and work with vendors, IT, and other stakeholders.
  • Ensure data integrity and security within HR systems.
  • Lead the implementation of new HR technologies and system upgrades.
  • Provide training on all HRIS modules to the global HR team.
  • Manage the HR shared services budget efficiently.
  • Monitor and control costs associated with HR operations and identify opportunities for cost savings.