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Global Head of HR Business Partnering
1 month ago
A strategic leader is sought to drive HR business partnering efforts globally. The ideal candidate will have a proven track record of implementing process improvements and managing HR projects. The role requires a forward-thinking approach, anticipating future HR trends and challenges. Business acumen and understanding of the broader business context are essential. The successful candidate will be process and detail-oriented, focusing on streamlining and standardizing processes. Continuous improvement mindset and data-driven decision-making are also key requirements.
Key Responsibilities- Build and develop a strong, multiskilled HR team that is highly motivated and engaged.
- Coach and develop colleagues to maximize their potential.
- Provide overall governance on the full range of employee services within Shared Services.
- Manage change effectively, ensuring teams are always ready for new challenges.
- Adopt best practices from other organizations and industry developments.
- Service Delivery and Operations:
- Develop and manage KPIs and KRIs, ensuring services meet these standards.
- Design efficient processes that support people practices.
- Communicate the vision of service, development, and delivery against agreed outcomes.
- Establish and oversee the effective delivery of HR services according to SOPs & SLAs.
- Ensure quality assurance on all HR processes, ensuring efficient, timely execution, and accurate data management.
- Monitor service delivery metrics and implement improvements as needed.
- Design and improve processes in collaboration with key stakeholders.
- Implement standardized HR processes and procedures for consistency and efficiency.
- Identify opportunities for process improvements and drive initiatives to optimize HR operations.
- Stay updated on industry best practices and integrate them into the shared services model.
- Serve as the primary point of contact for escalated HR issues and ensure prompt resolution.
- Build and maintain strong relationships with internal stakeholders and external partners.
- Conduct regular feedback sessions/surveys to understand and address business needs.
- Define, design, and create appropriate MI in conjunction with relevant stakeholders.
- Prepare and submit HR reports, data analytics, metrics, and dashboards to the CPO.
- Support internal and external audits by providing necessary documentation and information.
- Ensure compliance with all relevant global employment laws, regulations, and company policies.
- Stay abreast of the external HR tech landscape and work with vendors, IT, and other stakeholders.
- Ensure data integrity and security within HR systems.
- Lead the implementation of new HR technologies and system upgrades.
- Provide training on all HRIS modules to the global HR team.
- Manage the HR shared services budget efficiently.
- Monitor and control costs associated with HR operations and identify opportunities for cost savings.