Sales and Logistics Assistant

6 days ago


Telford, Telford and Wrekin, United Kingdom Halo Resourcing Ltd Full time
Job Description

We are seeking an experienced and highly motivated Sales Administrator to join our team at Halo Resourcing Ltd. As a Sales Administrator, you will play a crucial role in supporting the sales team by ensuring customer requirements are satisfied on time and in full.

Key Responsibilities:
  1. Order Management: Enter customer orders onto the system and prepare confirmations for sending to customers.
  2. Transportation Coordination: Arrange relevant, cost-effective transport to support the monthly dispatch plan.
  3. Delivery Documentation: Prepare all required delivery paperwork for forwarding to customers, including packing lists, invoices, and export documentation.
  4. Customer Support: Support senior sales administrators in assessing customer requests or enquiries and ensure customer requests or enquiries are responded to in a professional, timely, and efficient manner.
  5. Import/Export Administration: Administer import/export documentation and arrange suitable, cost-effective transport for internal transport requests.
  6. Documentation and Filing: File and archive all necessary documentation as required.
General Tasks:
  1. Procedure Understanding: Understand the relevant procedures and training manuals for all tasks.
  2. Accuracy and Timeliness: Ensure accuracy and on-time delivery of all tasks.
  3. Departmental Objectives: Support activities to meet departmental objectives.
  4. Issue Identification: Highlight potential issues and assist in any resulting investigations.
  5. Procedure Adherence: Adhere to Halo Resourcing Ltd procedures and support improvements.
  6. Communication: Communicate clearly, always.
  7. Departmental Support: Support all improvement and co-operation activities within the department.
  8. Section Maintenance: Ensure the section is tidy and promote 5S/5W activities.
  9. Additional Tasks: Take on other reasonable tasks as and when requested by the supervisor or department manager.
  10. Compliance: Ensure compliance with all SOX, ISO9001, and ISO14001 procedures and regulations.


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