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Sales Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Tarmac Full time

About Tarmac

At Tarmac, we believe that who you are is essential. We are eager to learn about you. If you align with our values and take pride in your work, collaborate effectively with others, and strive for continuous improvement, we invite you to explore the opportunities we offer.

We are currently seeking a Sales Support Specialist to enhance our dedicated team. This position is conveniently located for candidates from various areas.

Key Responsibilities

Reporting to the Customer Service Supervisor, the Sales Support Specialist will deliver exceptional customer service and engage with stakeholders across all levels. The responsibilities include:

  • Handling inbound and outbound communications with customers
  • Preparing quotations for ready-mixed concrete products and negotiating pricing
  • Ensuring high standards of customer service
  • Achieving performance targets and adhering to established KPIs for sales and customer interactions
  • Collaborating effectively to promote a unified team approach

The Ideal Candidate

The ideal candidate for the Sales Support Specialist role will ideally possess experience in a similar capacity, managing both inbound and outbound customer communications.

As a Sales Support Specialist, you should be able to:

  • Exhibit outstanding communication and organizational abilities
  • Manage multiple tasks and prioritize inquiries effectively
  • Demonstrate confidence and the capacity to interact with stakeholders of varying seniority
  • Show motivation and enthusiasm to meet objectives
  • Be flexible and adaptable in a dynamic environment
  • Be a proven team player
  • Commit to a collaborative team ethos focused on collective success
  • Be performance-driven and comfortable working towards defined KPIs
  • Possess IT proficiency

Why Choose Us

In addition to the role of Sales Support Specialist, we provide a comprehensive range of career development opportunities along with industry-leading rewards, incentives, and benefits:

  • Bonus scheme
  • Enhanced holiday entitlement
  • Contributory pension scheme
  • Access to exclusive discounts through the Tarmac Reward website
  • Confidential support through our Employee Assistance helpline
  • Opportunities to engage with our Employee Communities
  • Training and development initiatives