Restaurant Shift Leader
2 days ago
Job Summary
We are seeking a highly motivated and experienced Shift Leader Front of House to join our team at German Doner Kebab in Hounslow, London. As a Shift Leader, you will be responsible for ensuring exceptional customer service, maintaining a clean and welcoming environment, and driving sales and profit growth.
Key Responsibilities
- Lead and manage the Front of House team to deliver outstanding customer service and achieve sales targets.
- Ensure the Front of House area is clean, well-maintained, and meets company standards.
- Monitor and control stock inventory, analyze consumption, and maintain accurate records.
- Train and develop team members to improve their skills and knowledge.
- Address guest complaints and resolve issues promptly and professionally.
- Collaborate with the General Store Manager to coordinate Front of House operations and achieve business objectives.
- Perform other duties as required to support the smooth operation of the restaurant.
Requirements
- Proven experience as a Shift Leader or Duty Manager in the food industry.
- Excellent communication and leadership skills.
- Ability to work under pressure and maintain a high level of customer service.
- Strong knowledge of food safety and health and safety regulations.
- Computer literacy and familiarity with POS systems.
What We Offer
We offer a competitive salary, opportunities for career growth and development, and a fun and dynamic work environment. If you are a motivated and experienced Shift Leader looking for a new challenge, please apply today
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