Receptionist - Maternity Cover (6 months FTC) - Customer Service Expert
2 months ago
We are seeking a highly skilled and experienced Receptionist to join our team on a 6-month maternity cover basis. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and administrative support to our colleagues and visitors.
Key Responsibilities- Provide a warm and welcoming experience for all visitors and colleagues, ensuring a positive first impression of our organization.
- Manage incoming calls, respond to queries, and direct visitors to the relevant team members or departments.
- Provide administrative support to our team members, including sorting and distributing mail, scheduling appointments, and maintaining accurate records.
- Verify IDs and issue visitor passes for secure access to our office.
- Maintain a tidy and organized reception area, ensuring a professional and welcoming environment for all.
- Proven experience in a customer-facing role, with excellent communication and interpersonal skills.
- Strong administrative skills, including proficiency in Microsoft Office (Outlook, Word, and Excel).
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Problem-solving skills and a willingness to learn and adapt to new situations.
- Experience working in a similar role, preferably in a busy office environment.
We are a technology business with a passion for delivering business improvements to our customers. We are committed to providing a supportive and inclusive work environment, where our colleagues feel valued and appreciated. We offer a range of benefits, including a generous annual leave allowance, access to our internal training platform, and a discount platform with over 1,200 retailers.
What We Offer- Generous annual leave allowance, increasing by one day per year up to 30 days.
- Access to our internal training platform, Daisy Grow, to develop your skills and reach your career aspirations.
- Discount platform with over 1,200 retailers, offering a range of discounts and benefits.
- Robust health and wellbeing programs, including virtual GP services, eye care scheme, and employee assistance program.
- Opportunities for career development and progression within the company.
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