Part Time Sales Associate

9 hours ago


Ilkley, Bradford, United Kingdom Hotel Chocolat Full time

At Hotel Chocolat, we're passionate about making people happy through chocolate. As a 20 Hour Sales Advisor, you'll be a key part of our team, engaging with guests to showcase our products in a warm and personable manner.

Key Responsibilities:

  • Welcome and serve our customers with a smile, providing excellent service during their visit.
  • Prepare and serve hot and cold drinks, ice creams, and snacks according to our guidelines and processes, ensuring quality and safety standards are met.
  • Manage the till and queue, processing transactions, refunds, and exchanges, and responding to customer feedback.
  • Learn about our range of products, including how we sell, grow cocoa, and manufacture our products, as well as our commitments to sustainability and ethics.
  • Run tasting sessions and demonstrations of products, sharing your knowledge with guests.
  • Work with the team to support with deliveries and stock, maintaining a clean and tidy delivery area and store environment.

Our Benefits:

  • Competitive hourly rate
  • Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • Flexible working arrangements to balance work and home life
  • A chance to work in an exciting, innovative, and expanding company


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