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Sales Associate

2 months ago

Ilkley, Bradford, United Kingdom Hotel Chocolat Full time
{"title": "Sales Advisor Opportunity", "description": "

At Hotel Chocolat, we're passionate about delivering exceptional customer experiences and sharing our love of chocolate with our guests.

We're seeking a skilled and enthusiastic Sales Advisor to join our Ilkley team, working 20 hours per week. As a Sales Advisor, you'll be responsible for engaging with our guests, showcasing our products, and providing excellent service.

Key Responsibilities:

  • Welcoming customers and providing exceptional service during their visit.
  • Preparing hot and cold drinks, ice creams, and snacks according to our guidelines and processes.
  • Till and queue management, including processing transactions, refunds, and exchanges.
  • Learning about our product range, including our manufacturing process, allergens, and sustainability commitments.
  • Running tasting sessions and product demonstrations.
  • Supporting the team with deliveries and stock management, maintaining a clean and tidy store and café area.

What We Offer:

  • A competitive hourly rate.
  • Incentives based on performance.
  • 50% unlimited staff discount on our products.
  • 70% discount on a stay at our Hotel in St Lucia.
  • Flexible working arrangements to balance work and personal life.
  • The opportunity to work in a dynamic and expanding company.

We're committed to creating a positive and inclusive work environment, and we're excited to welcome a new team member who shares our passion for delivering exceptional customer experiences.

", "lang_code": "en-US"}