Sales Associate

2 months ago

Ilkley, Bradford, United Kingdom JD Group Full time
{"title": "Sales Assistant Role Overview", "content": "

At GO Outdoors Express, we're committed to delivering exceptional customer service and creating a great shopping experience for our customers. As a Sales Assistant, you'll play a key role in achieving this goal by providing outstanding service, maintaining store standards, and supporting your colleagues.

Key Responsibilities:

  • Engage with customers, providing a personalized shopping experience and exceeding their expectations.
  • Support a culture of exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Maintain a safe and compliant operating environment, adhering to company policies and procedures.
  • Stay up-to-date with product knowledge, sharing your expertise with customers to inform their purchasing decisions.
  • Follow processes and policies, ensuring seamless store operations and excellent customer service.

Requirements:

  • Great role model, supporting colleagues through mentoring and knowledge sharing.
  • Clear, confident, and motivational communicator, with excellent verbal, listening, and written communication skills.
  • Experience in prioritizing workload to achieve team goals and objectives.
  • Passion for customer service, with a proven track record of delivering excellence.
  • Knowledge of local market trends, competitor activity, and community growth opportunities.

Behaviors:

  • Positive role model, championing GO's vision, purpose, and values.
  • Brings passion and energy to work, creating an unbeatable team.
  • Has a learning mindset, open to ideas and embracing change.
  • Demonstrates self-awareness and empathy.
  • Works collaboratively with the team.
  • Show resilience and tenacity.
  • Takes responsibility for customer impact.
  • Maintains personal integrity.
  • Meets deadlines and handles multiple issues under pressure.
", "format": "Sales Assistant Role Overview

At GO Outdoors Express, we're committed to delivering exceptional customer service and creating a great shopping experience for our customers. As a Sales Assistant, you'll play a key role in achieving this goal by providing outstanding service, maintaining store standards, and supporting your colleagues.

Key Responsibilities:

  • Engage with customers, providing a personalized shopping experience and exceeding their expectations.
  • Support a culture of exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Maintain a safe and compliant operating environment, adhering to company policies and procedures.
  • Stay up-to-date with product knowledge, sharing your expertise with customers to inform their purchasing decisions.
  • Follow processes and policies, ensuring seamless store operations and excellent customer service.

Requirements:

  • Great role model, supporting colleagues through mentoring and knowledge sharing.
  • Clear, confident, and motivational communicator, with excellent verbal, listening, and written communication skills.
  • Experience in prioritizing workload to achieve team goals and objectives.
  • Passion for customer service, with a proven track record of delivering excellence.
  • Knowledge of local market trends, competitor activity, and community growth opportunities.

Behaviors:

  • Positive role model, championing GO's vision, purpose, and values.
  • Brings passion and energy to work, creating an unbeatable team.
  • Has a learning mindset, open to ideas and embracing change.
  • Demonstrates self-awareness and empathy.
  • Works collaboratively with the team.
  • Show resilience and tenacity.
  • Takes responsibility for customer impact.
  • Maintains personal integrity.
  • Meets deadlines and handles multiple issues under pressure.
", "lang_code": "en-US"}

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