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Tenancy Sustainment Specialist

2 months ago


Worksop, Nottinghamshire, United Kingdom Niyaa People Ltd Full time

Job Summary:

Niyaa People Ltd is seeking a dedicated and compassionate Tenancy Sustainment Officer to join our team on a full-time basis. This role is vital in supporting our clients' tenants and homeless families in their temporary accommodation.

Key Responsibilities:

  • Tenant Support: Provide comprehensive support to tenants, for previously homeless individuals, to help them sustain their tenancies.
  • Housing Management: Oversee the housing management of the properties, including conducting fire alarm tests and ensuring compliance with health and safety regulations.
  • Temporary Accommodation Support: Assist homeless families residing in council-provided temporary accommodation, managing license agreements and offering ongoing support to help them sustain their tenancies.

Requirements:

  • Proven experience in a similar role, ideally within a housing or homelessness support context.
  • Strong understanding of tenancy sustainment and housing management.
  • Excellent interpersonal and communication skills, with the ability to build rapport and provide effective support to vulnerable individuals.
  • Ability to manage challenging situations with empathy and professionalism.
  • Knowledge of health and safety regulations related to housing.

Benefits:

  • Opportunity to make a meaningful impact in the community.
  • Collaborative and supportive work environment.