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Catering Operations Supervisor

2 months ago

Southampton, Southampton, United Kingdom ESS Full time
Culinary Services Coordinator

We are seeking a skilled Culinary Services Coordinator who is dedicated to providing outstanding cuisine and exceptional customer care. This role involves overseeing all catering and service functions for our Defence sector on a full-time basis, with a commitment of 36 hours per week.

As a Culinary Services Coordinator, your primary responsibility will be to ensure that our kitchens and service areas operate seamlessly, delivering remarkable dining experiences. In return, you will have the chance to advance your career within a company that values its employees, celebrates diversity, and acknowledges those who exceed expectations.

We recognize your hard work, which is why we offer a comprehensive benefits package that includes:

  • A complimentary meal or equivalent subsidy to assist with living costs
  • Free meals during shifts
  • Onsite complimentary parking
  • Exclusive travel discounts with various providers
  • Grocery discounts at major supermarkets
  • Quick access to a Digital GP and additional healthcare benefits
  • Discounted cinema tickets
  • Regular updates on available discounts and savings
  • Cash rewards for spending on a variety of brands
  • Free wellness, mindfulness, and fitness classes
  • Ability to share discounts with friends and family
  • Contributory pension scheme
  • Opportunities for career development through our training programs

Your typical work schedule will be:

  • Monday: Full-time (Days)
  • Tuesday: Full-time (Days)
  • Wednesday: Full-time (Days)
  • Thursday: Full-time (Days)
  • Friday: Full-time (Days)
  • Saturday: Off
  • Sunday: Off

Key responsibilities include:

  • Preparing high-quality meals to the highest standards
  • Leading our culinary and service teams to ensure top-notch food and customer service
  • Managing the efficiency of all in-unit catering operations, including inventory management, budget monitoring, and action plan implementation
  • Regularly communicating with management to track KPIs and objectives
  • Representing the company and maintaining a positive brand image
  • Identifying new food or service concepts to enhance sales
  • Facilitating communication between customers and our culinary and service teams to exceed expectations
  • Training and supporting our teams, leading by example to help everyone excel in their roles
  • Implementing and reviewing Health & Safety standards to ensure compliance across all teams.

Our ideal Culinary Services Coordinator will possess:

  • A passion for delicious food and outstanding customer service
  • A minimum of two years of experience in catering
  • Experience in managing teams in a similar capacity
  • Relevant qualifications such as NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • A Basic Food Hygiene certificate
  • Strong financial acumen
  • Excellent communication and organizational skills
  • A motivated and ambitious attitude with a desire to continuously improve.

As part of ESS, we support numerous military establishments, government sites, and energy sector facilities. We believe that a friendly demeanor is crucial in delivering excellent customer service, and we seek individuals who share this passion.

We are committed to fostering a workplace where everyone feels valued and has the opportunity to thrive. Diversity is our strength.