Porter Assistant

2 weeks ago

London, Greater London, United Kingdom Royal Hospital for Neuro-disability Full time
Job Role: Bank Porter

The Royal Hospital for Neuro-disability is seeking a reliable and flexible Bank Porter to join our Portering Services department. As a key member of our team, you will play a vital role in supporting patients and staff across the hospital.

Key Responsibilities:
  • Remove rubbish, clinical waste, and recycling material from the hospital and place in the appropriate storage areas for removal by external contractors.
  • Deliver and collect equipment, stores, and furniture as required.
  • Assist with moving patients as instructed.
  • Perform cleaning tasks, including cleaning wheelie bins as required.
  • Deliver gas cylinders to patient areas as needed.
  • Deliver post to staff accommodation on site when required.
  • Collect and remove waste from various parts of the hospital and place in the appropriate storage areas.
  • Move equipment and set up for functions as required.
  • Work in accordance with day-to-day tasks and activities, as delegated.
  • Ensure compliance with mandatory training and attend other relevant training, as directed.
  • Ensure compliance with relevant hospital policies and procedures.
  • Report accidents and near misses or unsafe situations, so appropriate action can be taken.
  • Treat patients, visitors, and staff with dignity and respect.
  • Undertake any other duties appropriate to the role or as requested by line management.
Person Specification:
  • Able to contribute to the Portering Services department/organisational aims and objectives.
  • Able to engage with the RHN IPR process that identifies own personal and development training needs.
  • Able to conduct oneself in a professional manner towards all service users and management.
  • Understand the importance of ensuring confidentiality at all times in accordance with data protection, Hospital policy, and good practice.
  • Be reliable, willing, and conscientious and have the ability to work flexibly either individually or as part of a team.
  • Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills.
  • Be punctual/a good timekeeper.
  • Be able to problem-solve with support/use own initiative.
  • Have the ability to be reflective and self-critical; be able to take constructive criticism positively.
  • To be able to read and understand to the required standard.
Benefits:

The Royal Hospital for Neuro-disability offers a range of benefits to its employees, including a competitive salary, comprehensive training and development opportunities, and a supportive and inclusive work environment.

We are committed to providing a safe and healthy work environment for all our employees and patients. If you are interested in applying for this role, please refer to the job description for further information.

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