Credit Controller

7 hours ago

Chandler's Ford, United Kingdom Selwood Full time
{"title": "Credit Controller", "content": "About the Role

Selwood is seeking a highly motivated Credit Controller to strengthen the existing team based at our head office premises in Chandlers Ford, Hampshire.

This role offers a great opportunity to be part of a successful team to ensure once sales are made, they are realised as cash or liquid resources. You will work closely with our 27 Hire Branches throughout the UK and all internal departments.

As part of a forward-thinking team, you will be given the opportunity to innovate and the support to implement new ideas within the role.

Main Responsibilities:
  • Maintain proactive contact with customers by phone and email at whatever level the circumstances demand to obtain payment by the due date and in accordance with authorised payment terms and targets.
  • Ensure that credit limits are adhered to and credit limit reviews are conducted.
  • Promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved.
  • Ensure that the accounts are kept fully up to date, reconciled where required and housekeeping performed on a regular basis.
  • Monitor contracts, ensuring credit status is strictly adhered to and Monitoring risk through credit reference agencies.
  • Drive down aged debt and improve overall DSO figures.
  • Promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved promptly and efficiently.
  • Produce debtors reports and present results as scheduled.
  • Review and release contracts on hold in a timely manner.
  • Assist with the sales administration role and assist other members of the credit control team.
Qualifications & Skills:
  • Good written and verbal professional communication & customer service skills.
  • Credit Control Experience.
  • Focused with a strong attention to detail.
  • Self-motivated individual.
  • Proven ability to multitask, with an eye for prioritisation.
  • Logical and thorough approach to problem solving.
  • Proficient in MS Office.
  • Intermediate Excel.
  • Ability to work as a proactive member of a team.
What We Can Offer You:
  • Competitive salary.
  • Eligible for company bonus scheme (annual and quarterly payments).
  • Medicash Scheme – medical expenses scheme (Access to 24hour online GP services & Discounted Gym Membership).
  • Pension scheme with contribution based on total earnings not just salary.
  • 24 days holiday + 8 Bank Holidays.
  • Increasing annual leave entitlement with long service.
  • Support for development and training.
  • Employee assistance programme (EAP) & access to Mental Health first aiders.
  • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more).
  • Employee referral scheme.
  • Free on-site parking.
  • Hybrid working (i.e., working from home and in the office) pattern.
", "lang_code": "en-US"}

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