Financial Collections Expert

2 months ago

Chandler's Ford, United Kingdom Selwood Full time

About the Role

Selwood is seeking a highly motivated and experienced Credit Controller to strengthen our existing team based at our head office premises. This role offers a great opportunity to be part of a successful team to ensure once sales are made, they are realised as cash or liquid resources.

Main Responsibilities:

  • Maintain proactive contact with customers to obtain payment by the due date and in accordance with authorised payment terms and targets.
  • Ensure that credit limits are adhered to and credit limit reviews are conducted.
  • Promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved.
  • Ensure that accounts are kept fully up to date, reconciled where required and housekeeping performed on a regular basis.
  • Monitor contracts, ensuring credit status is strictly adhered to and monitoring risk through credit reference agencies.
  • Drive down aged debt and improve overall DSO figures.
  • Produce debtors reports and present results as scheduled.
  • Review and release contracts on hold in a timely manner.
  • Assist with the sales administration role and assist other members of the credit control team.

Qualifications & Skills:

  • Good written and verbal professional communication and customer service skills.
  • Credit control experience.
  • Focused with a strong attention to detail.
  • Self-motivated individual.
  • Proven ability to multitask, with an eye for prioritisation.
  • Logical and thorough approach to problem solving.
  • Proficient in MS Office.
  • Intermediate Excel.
  • Ability to work as a proactive member of a team.

What We Can Offer You:

  • Competitive salary.
  • Eligible for company bonus scheme.
  • Medicash Scheme – medical expenses scheme.
  • Pension scheme with contribution based on total earnings not just salary.
  • 24 days holiday + 8 Bank Holidays.
  • Increasing annual leave entitlement with long service.
  • Support for development and training.
  • Employee assistance programme.
  • Employee discount scheme.
  • Employee referral scheme.
  • Free on-site parking.
  • Hybrid working pattern.

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