Culinary and Service Associate

3 weeks ago


Pitlochry, Perth and Kinross, United Kingdom Apex Hotels Full time

Why Choose Apex Hotels?

At Apex Hotels, we warmly welcome you to join our team as a Culinary and Service Associate. You will become a vital member of our family, contributing to the exceptional experience we provide to our guests.

We prioritize the well-being of our guests and our team members, embodying our core values of Trust, Passion, Friendliness, and Teamwork. These principles empower you to express your individuality and creativity in your role, enriching our dynamic and supportive Operations Team. It is our unique personality and welcoming atmosphere that sets Apex Hotels apart.

In this role, you will have the opportunity to connect with wonderful people, enjoy a lively work environment, forge new friendships, acquire new skills, and benefit from a competitive salary along with a comprehensive range of employee perks, including:

  • 29 days of annual leave
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App, allowing early access to your earnings
  • In-house interactive employee communication platform
  • Access to our modern gym and swimming facilities
  • Healthy meal options during your shifts
  • Comprehensive training and development from day one
  • Employee events and celebrations
  • Referral bonuses for bringing friends or family into the team

Upon successful completion of your probation period, you will also enjoy:

  • Contributions to a pension plan
  • Critical Illness & Death in Service coverage
  • Opportunities for recognition through employee of the quarter and annual awards
  • Long service acknowledgments
  • 50% discount at our dining establishments
  • Complimentary overnight stay and dinner for two after probation and on your work anniversary
  • Cycle to Work Scheme
  • Discounted accommodation rates for employees, friends, and family
  • Spa discounts

Embarking on Your Journey:

As a Culinary and Service Associate, we seek individuals who take pride in their work and possess a desire to learn. A genuine passion for food and beverages, along with meticulous attention to detail, is essential to ensure we maintain high standards of service. This role is crucial in enhancing our guests' experiences during their stay. You will enjoy engaging with our guests, providing assistance, and efficiently addressing inquiries with a friendly demeanor.

In the dedicated Culinary and Service department, your responsibilities will include:

  • Engaging in a diverse role across bar, restaurant, conference, and room service.
  • Welcoming guests with a friendly greeting and a warm smile.
  • Delivering exceptional customer service to foster guest loyalty.
  • Gaining familiarity with our menu offerings and food and beverage standards.
  • Receiving comprehensive 'on-the-job' training in food and beverage service.

On your first day, you will embark on a structured 12-week training program designed to equip you with the skills, knowledge, and confidence to excel as a Culinary and Service Associate. We are looking for candidates who:

  • Consistently deliver high standards
  • Demonstrate initiative
  • Exhibit a customer service-oriented mindset
  • Possess the ability to multitask and manage a varied workload
  • Show exceptional attention to detail
  • Have a genuine desire to provide a warm welcome to our guests

We encourage you to bring your authentic self to work. We value attitude over experience and are committed to providing excellent training and development opportunities to help you thrive in a rewarding career. Whatever your unique qualities, there is a place for you in our expanding family. We simply ask that you bring your personality, creativity, and enthusiasm. Join us on this exciting journey with Apex Hotels.



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