Culinary and Service Associate

2 months ago

Pitlochry, Perth and Kinross, United Kingdom Apex Hotels Full time

Why Choose Apex Hotels?

At Apex Hotels, we extend a warm invitation to you as a Culinary and Service Associate, where you will become a vital member of our team and part of our extended family. Our commitment to our guests and each other is rooted in our core values of Trust, Passion, Friendliness, and Teamwork. These principles empower you to express your individuality and creativity within our supportive Operations Team.

Here, you will have the opportunity to connect with wonderful individuals, enjoy a lively work environment, forge new friendships, acquire new skills, and benefit from a competitive salary along with a comprehensive range of employee perks, including:

  • 29 days of annual leave
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App, providing flexibility in your pay schedule
  • In-house interactive employee communication platform
  • Access to our modern gym and swimming facilities
  • Nutritious meals during your shifts
  • Comprehensive training and development from day one
  • Employee events and celebrations
  • Referral bonuses for bringing in new team members

Upon successful completion of your probation period, you will also enjoy:

  • Contributions to a pension plan
  • Coverage for Critical Illness & Death in Service
  • Opportunities for recognition as Employee of the Quarter and Annual Awards
  • Acknowledgment for long service
  • 50% discount at our dining establishments
  • Complimentary overnight stay and dinner for two upon probation completion and annual anniversary
  • Cycle to Work Scheme
  • Discounted accommodation rates for employees, friends, and family
  • Spa discounts

Embarking on Your Journey:

As a Culinary and Service Associate, we seek individuals who take pride in their work and possess a desire to learn. A genuine enthusiasm for food and beverages, along with exceptional attention to detail, is essential to maintain our high standards. This role is crucial in ensuring that our guests enjoy a memorable experience during their stay. You will engage with guests, provide assistance, and efficiently handle inquiries with a positive attitude and vibrant personality.

In the dedicated Culinary and Service department, your responsibilities will include:

  • Engaging in a diverse role across bar, restaurant, conference, and room service.
  • Welcoming guests with a friendly greeting and a warm smile.
  • Delivering outstanding customer service and fostering a welcoming atmosphere to encourage guest loyalty.
  • Gaining familiarity with our menu offerings and food and beverage standards.
  • Receiving comprehensive 'on-the-job' training in food and beverage service.

On your first day, you will embark on a structured 12-week training program designed to equip you with the skills, knowledge, and confidence to excel as a Culinary and Service Associate. We are looking for candidates who:

  • Can uphold excellent service standards
  • Demonstrate initiative
  • Exhibit a customer-focused mindset
  • Are capable of multitasking and managing a varied workload
  • Provide meticulous attention to detail
  • Have a sincere desire to offer a Warm Welcome to our guests

We encourage you to bring your authentic self to work - we prioritize attitude over experience and provide training for skill development. With ample opportunities for growth and advancement, you can thrive in a rewarding career that aligns with your aspirations. We welcome your personality, ideas, and enthusiasm as we continue to innovate and grow together.

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