Culinary and Service Associate
2 months ago
Why Choose Apex Hotels?
At Apex Hotels, we welcome you to join our team as a Culinary and Service Associate, where you will become a vital member of our family-oriented environment. We pride ourselves on our commitment to our guests and our colleagues, embodying values such as Trust, Passion, Friendliness, and Teamwork.
By bringing your unique personality and enthusiasm to the role, you will contribute to the dynamic atmosphere of our Operations Team. It is our distinctive character and warmth that truly sets Apex Hotels apart.
In this role, you will have the opportunity to connect with wonderful individuals, enjoy a vibrant workplace, forge new friendships, acquire new skills, and benefit from a competitive salary along with a comprehensive range of employee perks, including:
- 29 days of annual leave
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, providing flexibility for early payments
- Interactive employee communication platform
- Access to state-of-the-art fitness facilities
- Healthy meal options during shifts
- Comprehensive training and development from day one
- Employee events and celebrations
- Referral bonuses for introducing new team members
Upon successful completion of your probation period, you will also enjoy additional benefits such as:
- Contributions to a pension plan
- Coverage for Critical Illness & Death in Service
- Recognition programs for Employee of the Quarter and Annual Awards
- Long service recognition
- 50% discount at our dining establishments
- Complimentary overnight stay and dinner for two after probation
- Cycle to Work Scheme
- Discounted accommodation rates for employees and their families
- Spa discounts
Embarking on Your Journey:
As a Culinary and Service Associate, we seek individuals who take pride in their work and possess a desire to learn. A genuine passion for food and beverages, along with keen attention to detail, is essential to deliver consistent service standards. This role is crucial in enhancing the guest experience.
Within the dedicated Culinary and Service department, your responsibilities will include:
- Engaging in a diverse role across bar, restaurant, conference, and room service.
- Welcoming guests with a friendly demeanor and a warm smile.
- Fostering exceptional customer service and a welcoming atmosphere to encourage guest loyalty.
- Gaining in-depth knowledge of our menu offerings and service standards.
- Participating in hands-on training specific to food and beverage service.
On your first day, you will embark on a structured 12-week training program designed to equip you with the skills and confidence needed to excel as a Culinary and Service Associate. We are looking for candidates who:
- Deliver outstanding service
- Demonstrate initiative
- Exhibit a customer-focused attitude
- Possess the ability to manage multiple tasks effectively
- Pay meticulous attention to detail
- Have a genuine desire to provide a warm welcome to our guests
We encourage you to bring your authentic self to work. We value attitude over experience and provide extensive training and development opportunities to help you thrive in a rewarding career. Whatever your background, there is a place for you in our growing family. We ask only that you bring your personality, creativity, and enthusiasm. Join us in our exciting journey at Apex Hotels.
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