Debt Advice Specialist
1 week ago
We are seeking an experienced Debt Advice Specialist to join our team at Harris Hill. As a leading charity recruitment specialists and a certified B Corp, we are committed to high and ever-improving standards of equitable and inclusive recruitment.
Key Responsibilities:
- Deliver a professional, impartial, and outcome-focused advice service to clients.
- Provide comprehensive advice on income maximisation, budgeting, priority debts, unsecured debts, and debt solutions.
- Identify client vulnerabilities and prioritise household emergencies.
- Maintain punctual, accurate, and compliant records using our case management system.
- Support Senior Advisor/Supervisor with duties and act as a deputy in their absence.
About You:
- You will have an Accredited Debt Advice Qualification to Caseworker Level (Institute of Money Advisers Certificate of Money Advice or Community Money Advice Level 3 Award in Debt Advice or similar) with a minimum one-year experience of providing comprehensive Debt Advice.
- You will have a proactive approach, with the ability to manage multiple cases on an ongoing basis.
- You will have the ability to independently manage your workload and deliver on project KPIs.
- You will have the proven ability to build rapport and empathise with clients from a variety of circumstances.
- You will have the proven ability to deal calmly and professionally with difficult situations.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a leading charity recruitment specialists and a certified B Corp.
- A supportive and inclusive work environment.
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