Debt Advice Specialist

1 week ago


London, Greater London, United Kingdom HARRIS HILL Full time
About the Role

We are seeking an experienced Debt Advice Specialist to join our team at Harris Hill. As a leading charity recruitment specialists and a certified B Corp, we are committed to high and ever-improving standards of equitable and inclusive recruitment.

Key Responsibilities:

  • Deliver a professional, impartial, and outcome-focused advice service to clients.
  • Provide comprehensive advice on income maximisation, budgeting, priority debts, unsecured debts, and debt solutions.
  • Identify client vulnerabilities and prioritise household emergencies.
  • Maintain punctual, accurate, and compliant records using our case management system.
  • Support Senior Advisor/Supervisor with duties and act as a deputy in their absence.

About You:

  • You will have an Accredited Debt Advice Qualification to Caseworker Level (Institute of Money Advisers Certificate of Money Advice or Community Money Advice Level 3 Award in Debt Advice or similar) with a minimum one-year experience of providing comprehensive Debt Advice.
  • You will have a proactive approach, with the ability to manage multiple cases on an ongoing basis.
  • You will have the ability to independently manage your workload and deliver on project KPIs.
  • You will have the proven ability to build rapport and empathise with clients from a variety of circumstances.
  • You will have the proven ability to deal calmly and professionally with difficult situations.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading charity recruitment specialists and a certified B Corp.
  • A supportive and inclusive work environment.


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