Sales Support Coordinator

5 days ago


Stockport, Stockport, United Kingdom Carrier Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Administrator to join our team at Carrier. As a Sales Support Administrator, you will play a critical role in ensuring the smooth operation of our sales process.

Key Responsibilities:
  • Manage customer orders and communications in a timely and accurate manner
  • Utilize CRM software to manage quotes and match them with orders
  • Process orders within expected delivery timeframes and resolve any issues with customers
  • Send order confirmations to customers promptly
  • Provide excellent customer service and support to Regional Sales Managers
  • Gather information for credit checks
  • Review daily reports to ensure correct shipments and update order details as needed
  • Verify customer purchase order values match CRM quotes where applicable
Requirements:
  • Previous experience in a similar role in customer service or business support
  • Excellent communication and interpersonal skills
  • Strong ability to manage and prioritize multiple tasks
  • High level of accuracy in handling orders, preparing documents, and updating records
  • Strong team player with the ability to support colleagues and work collaboratively towards common goals
About Us

Carrier is a leading provider of energy-efficient air conditioning systems and controls. We are committed to providing a great place to work that attracts, develops, and retains the best talent. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.



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