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Operations Specialist
2 months ago
We are seeking a skilled Operations Specialist to join our Central Operations team at WTW. As a key member of the team, you will provide technical advice and support to ensure the delivery of high-quality services.
About the Role- Contribute to the successful execution and adoption of business transformation initiatives, driving growth and improvement.
- Act as a central owner for the company's usage of the PPL platform, providing governance, oversight, user training, and support to ensure seamless adoption.
- Produce, distribute, and analyze high-quality Management Information (MI) to inform process improvements and drive business excellence.
- Complete Business Quality reviews, measuring performance against our Client Excellence model and best practice standards.
- Provide innovative feedback on current Central Operations processes and develop enhancements to current processes, where opportunities are identified.
- Develop and maintain the necessary knowledge and working relationships to provide technical support to the business and other central functions.
- Undertake and contribute to ad-hoc Central Operations projects and tasks, supporting management when required.
Our Central Operations team is responsible for providing technical advice and support to the business on matters of best practice, quality assurance, and digital transformation. We are committed to delivering high-quality services and driving business growth and improvement.
About the CompanyWTW is a leading global insurance and reinsurance broker, providing innovative solutions to clients across the globe. We are committed to delivering exceptional service and driving business excellence.
