Store Operations Manager
1 week ago
Job Summary:
Olivia Hughes Recruitment is seeking a highly skilled and experienced Store Manager to join our client's team in a fantastic opportunity to lead a successful fashion retail business. As a Store Manager, you will be responsible for providing exceptional customer service, leading a team, and driving sales growth.
Key Responsibilities:
- Customer Service: Provide the highest level of customer service to customers, ensuring they receive an amazing in-store experience.
- Product Knowledge: Be passionate and knowledgeable about the product range, using your expertise to drive sales and customer satisfaction.
- Team Leadership: Lead from the front with a hands-on approach, responsible for leading, driving, and motivating the team to achieve exceptional standards.
- Store Merchandising: Use your commercial knowledge and creative flair to ensure the store is merchandised and presented to the highest standard, influencing stock placement and visual displays.
- Financial Management: Analyze sales figures, forecast future sales, and achieve exceptional standards, financial objectives, and KPIs.
- Customer Insights: Identify current and future customer requirements by establishing rapport with potential and actual customers, understanding their needs and preferences.
- Stock Management: Manage stock levels, making key decisions about stock control, and proposing innovative ideas to increase market share.
- Staffing: Maintain store staffing levels by recruiting, selecting, and training employees, ensuring the team is equipped to deliver exceptional customer service.
Requirements:
- Proven experience as a Store Manager in a fashion retail environment.
- Excellent customer service and communication skills.
- Strong leadership and team management skills.
- Ability to analyze sales data and forecast future sales.
- Commercial knowledge and creative flair for store merchandising.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
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