Store Operations Manager

1 week ago


Nottingham, Nottingham, United Kingdom Olivia Hughes Recruitment Full time

Job Summary:

Olivia Hughes Recruitment is seeking a highly skilled and experienced Store Manager to join our client's team in a fantastic opportunity to lead a successful fashion retail business. As a Store Manager, you will be responsible for providing exceptional customer service, leading a team, and driving sales growth.

Key Responsibilities:

  • Customer Service: Provide the highest level of customer service to customers, ensuring they receive an amazing in-store experience.
  • Product Knowledge: Be passionate and knowledgeable about the product range, using your expertise to drive sales and customer satisfaction.
  • Team Leadership: Lead from the front with a hands-on approach, responsible for leading, driving, and motivating the team to achieve exceptional standards.
  • Store Merchandising: Use your commercial knowledge and creative flair to ensure the store is merchandised and presented to the highest standard, influencing stock placement and visual displays.
  • Financial Management: Analyze sales figures, forecast future sales, and achieve exceptional standards, financial objectives, and KPIs.
  • Customer Insights: Identify current and future customer requirements by establishing rapport with potential and actual customers, understanding their needs and preferences.
  • Stock Management: Manage stock levels, making key decisions about stock control, and proposing innovative ideas to increase market share.
  • Staffing: Maintain store staffing levels by recruiting, selecting, and training employees, ensuring the team is equipped to deliver exceptional customer service.

Requirements:

  • Proven experience as a Store Manager in a fashion retail environment.
  • Excellent customer service and communication skills.
  • Strong leadership and team management skills.
  • Ability to analyze sales data and forecast future sales.
  • Commercial knowledge and creative flair for store merchandising.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.


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