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HR Operations Specialist

2 months ago

London, Greater London, United Kingdom Symphony Industrial AI, Inc. Full time
Job Summary

We are seeking an experienced HR Operations Specialist to join our team at Symphony Industrial AI, Inc. as an HR Operations Partner. This role will be instrumental in creating and maintaining an exceptional work experience for our employees across multiple European countries.

Key Responsibilities:
  1. Global HR Operations Collaboration:
    • Collaborate closely with the People team to implement and manage global HR processes, ensuring seamless, modern, and efficient employee experiences.
    • Develop, streamline, and maintain people processes to provide a high-quality experience for HR team members and employees.
  2. Expansion into New Locations:
    • Participate in establishing HR Operations in new countries, ensuring necessary documentation, applications, and processes are developed and maintained.
  3. HR Systems and Data Management:
    • Partner with the HR systems team to maintain data integrity, processes, and foundational record-keeping elements across our HR tech stack.
  4. Employee Lifecycle Management:
    • Manage the full lifecycle of new hire onboarding, including delivering orientations and ensuring a smooth transition for employees.
    • Conduct exit interviews and manage the offboarding process, sharing feedback with HRBPs and managers.
    • Handle employment verification processes for specific countries within the region.
    • Manage and update employee files, ensuring accuracy and compliance.
  5. Audit and Compliance Support:
    • Support and prepare documentation for internal and external audits, ensuring compliance with regulatory requirements.
    • Administer and track HR and business compliance training across various countries.
  6. Employee Support:
    • Serve as the first point of contact for employees and HRBPs, delivering high-quality service and support in a timely manner.
    • Respond to employee queries related to time off policies and administration in our time management system.
  7. Other Responsibilities:
    • Perform additional duties as required to support the HR Operations function, ensuring the smooth operation of HR processes.
Requirements:
  • Minimum of 3 years' experience in Human Resources as an Operations Partner, Specialist, or Coordinator.
  • Exceptional customer service and problem-solving skills, with the ability to troubleshoot and resolve cases/issues efficiently.
  • High level of integrity with the ability to build trusting relationships with employees, managers, and HR team members.
  • Detail-oriented and highly organized, able to work comfortably under pressure, and meet required deadlines.
  • Proficiency in French and experience in global work environments where French language skills are necessary.
  • Proficient in using HRIS and Talent Acquisition platforms such as UKG, Workday, ADP, ICIMS, Greenhouse.
  • Proficient in using Microsoft Office Suite, including Excel and Outlook.