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Regional Operations Manager

2 months ago

London, Greater London, United Kingdom Bridge Recruitment Group Ltd Full time

Job Summary:

Bridge Recruitment Group Ltd is seeking a highly skilled Regional Director to join our team. As a Regional Director, you will be responsible for overseeing the operations of our client, a reputable Facilities service provider delivering exceptional standards to clients across the UK.

Key Responsibilities:

  • Investigate and resolve issues as requested by senior management, utilizing your analytical skills to provide effective solutions.
  • Implement and maintain a Quality Management System (QMS), conducting regular audits to ensure compliance.
  • Meet budgetary targets by monitoring financial plans and adjusting strategies as needed.
  • Monitor expenditure and income, controlling direct costs and ensuring forecasts are achieved.
  • Develop and implement cost-efficient methods of operation, identifying areas for improvement.
  • Oversee wage sheets for staff, ensuring accurate payment and adherence to budgeted wages.
  • Authorize material demands and respond to customer inquiries in a timely and professional manner.
  • Attend regular meetings with internal and external stakeholders, providing updates and insights.
  • Recruit and manage staff, ensuring accurate employee records and adherence to company policies.
  • Conduct staff appraisals and address grievances, providing support and guidance as needed.
  • Ensure staff are trained and aware of company policies, procedures, and health and safety protocols.
  • Expand revenue base by identifying new business opportunities and developing strategies to secure them.
  • Adhere to company procedures and report any deficiencies or issues to management for resolution.

Requirements:

  • Excellent communication and customer service skills.
  • Proven experience in a similar role, with a strong track record of success.
  • Ability to analyze data and make informed decisions.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.