Regional Operations Manager

4 weeks ago

London, Greater London, United Kingdom Deliveroo Full time

Regional Manager Role Overview


Deliveroo is seeking an experienced Regional Manager to lead the operation of our New Verticals business in the region. The successful candidate will be responsible for driving the highest performance possible within their respective region of sites.



The Role

The Regional Manager is the flagbearer for operations within the area of responsibility and plays a critical role in driving the business forward. You will be required to apply a mid-long term lens to your work, which represents a balance of operational leadership and strategic decision making, as well as project based work.




  • Plan your work week most effectively splitting time between strategic and tactical site operations.
  • Lead through your respective teams, working closely with your Area Manager team, to achieve all company objectives and goals.
  • Ensure every visit to the sites is impactful and that you lead by example whilst holding your direct reports and entire team accountable.
  • Develop and implement strategies to achieve Company's objectives and improve the overall performance of the sites in the region.
  • Lead in accordance with the Deliveroo values and ensure your team follows suit.
  • Work with your Area Managers to develop, train and motivate all employees to achieve ambitious targets.
  • Demonstrate operational excellence by meeting KPI targets across your region whilst constantly seeking to improve.
  • Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership.
  • Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in your region.


Requirements


  • Minimum of 4 years of F&B/FMCG/Grocery experience with area / regional management experience working across multiple locations / geographies.
  • Strong capability and track record for project management.
  • Be adaptable and embrace change as it presents itself.
  • Demonstrable track record of managing and influencing the P&L to deliver sustainable operations.
  • Strong cross-functional technical acumen with knowledge of wider business functions.
  • Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV).
  • Able to read, interpret and impact KPI performance.
  • Highly organised individual with exceptional attention to detail.
  • Tech-savvy and comfortable working with numbers and using data to inform your decisions.
  • 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food-tech companies.
  • Right to work in the relevant country.
  • Willingness to travel between multiple locations across the respective region.


About Deliveroo

Deliveroo is a fast-growing food-tech company that is transforming the way people shop and eat. We are committed to diversity, equity and inclusion in all aspects of our hiring process and recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process.


We are looking for a talented and ambitious individual to join our team as a Regional Manager. If you are passionate about food, customer satisfaction, and operational excellence, we encourage you to apply for this exciting opportunity.

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