Current jobs related to Patient Service Advisor - Manchester - Manchester Integrative Medical Practice

  • Patient Service Advisor

    5 months ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    **Job summary** We are looking to recruit a Patient Service Advisor to join our growing, friendly and busy team based at our sites in Longsight Health Centre and also Moss Side Health Centre. **Main duties of the job** You will need to have excellent organisational skills, excellent communication skills, and be able to work under pressure and adapt...

  • Patient Service Advisor

    5 months ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    **Job summary** We are looking to recruit a Patient Service Advisor to join our growing, friendly and busy team based at our site in Moss Side Health Centre. **Main duties of the job** You will need to have excellent organisational skills, excellent communication skills, and be able to work under pressure and adapt quickly to an ever-changing...

  • Patient Service Advisor

    3 weeks ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Service Advisor to join our dynamic team at Manchester Integrative Medical Practice. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesMaintain and monitor...

  • Patient Service Advisor

    3 months ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    Job summary We are looking to recruit a Patient Service Advisor to join our growing, friendly and busy team based at our site in Moss Side Health Centre. This is an excellent opportunity for enthusiastic, driven individuals who want to work and develop their skills in an interesting and exciting healthcare environment, where no two days are the same....

  • Patient Advisor

    5 months ago

    Manchester, United Kingdom Optical Express Full time

    **Job Title - Patient Advisor** **Location: Trafford Centre or Deansgate** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each...

  • Patient Advisor

    5 months ago

    Manchester, United Kingdom Optical Express Full time

    Job Title – Patient Advisor Location – Manchester, St John Street Hours: Full time, 40 hours Salary – £24, per annum + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    5 months ago

    Manchester, United Kingdom Optical Express Group Full time

    **Location - Trafford Centre and Deansgate** **Salary - £24,000** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other...

  • Patient Advisor

    6 days ago

    Manchester, United Kingdom Optical Express Full time

    Job Description Job Title – Patient Advisor Location - Manchester, St John Street Hours: Full time, 40 hours Salary - £24,000 per annum + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively...

  • Patient Advisor

    3 weeks ago

    Manchester, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation - Manchester, St John StreetHours: Full time, 40 hoursSalary - £24,000 per annum + bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    3 weeks ago

    Manchester, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation - Manchester, St John StreetHours: Full time, 40 hoursSalary - £24,000 per annum + bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    5 months ago

    Manchester, United Kingdom Optical Express Group Full time

    **Location - Mobile between Bridgewater, St John Street & Trafford Centre** **Hours: Full time, 40 hours** **Salary - £24,000 per annum + bonus** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    5 months ago

    Manchester, United Kingdom Optical Express Group Full time

    **Location - Trafford Centre and Deansgate** **Hours: Full time, 40 hours** **Salary - £24,000 per annum** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence....

  • Customer Service Advisor

    4 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...

  • Patient Service Advisor

    4 weeks ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Service Advisor to join our team at Manchester Integrative Medical Practice. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesMaintain and monitor the practice...

  • Patient Service Advisor

    4 weeks ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Service Advisor to join our team at Manchester Integrative Medical Practice. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesMaintain and monitor the practice...

  • Customer Service Advisor

    5 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Patient Service Advisor

    4 weeks ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Service Advisor to join our team at Manchester Integrative Medical Practice. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesMaintain and monitor the practice...

  • Patient Service Advisor

    4 weeks ago

    Manchester, United Kingdom Manchester Integrative Medical Practice Full time

    Job SummaryWe are seeking a highly organized and communicative Patient Service Advisor to join our team at Manchester Integrative Medical Practice. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Main ResponsibilitiesMaintain and monitor the practice...

  • Receptionist/Patient Advisor

    4 months ago

    Manchester, United Kingdom Optical Express Full time

    Job Title: Patient Advisor/Receptionist Hours: Full time, 40 hours per week Location: Bridgewater, Manchester  Salary – £24, per annum+bonus  Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together,...

  • Temporary Patient Advisor

    6 months ago

    Manchester, United Kingdom Page Personnel Full time

    Possibility of being made perm! - Great working patterns and work culture! **About Our Client**: Our client is a leading health care provider. They are looking for a Temporary Patient Advisor to join their Manchester team on a temporary basis, with the view of being made permanent. As a Temporary Patient Advisor you will: - Undertaking a variety of...

Patient Service Advisor

2 months ago

Manchester, United Kingdom Manchester Integrative Medical Practice Full time
Job Summary

We are seeking a highly organized and communicative Patient Service Advisor to join our team at Manchester Integrative Medical Practice. As a Patient Service Advisor, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Main Responsibilities
  • Maintain and monitor the practice appointment system to ensure efficient scheduling and minimize wait times.
  • Process personal, telephone, and electronic requests for appointments, providing clear and concise information to patients.
  • Answer incoming calls, transferring calls or dealing with caller requests in a professional and courteous manner.
  • Signpost patients to the correct service or department, ensuring they receive the necessary support and care.
  • Initiate contact with and respond to requests from patients, team members, and external agencies in a timely and effective manner.
  • Clinically code data on our electronic medical records system.
  • Photocopy documentation as required and input data into patient healthcare records as necessary.
  • Direct requests for information, such as SARs, insurance letters, and DVLA forms, to the administrative team.
  • Manage all queries in an efficient and organized manner.
  • Carry out system searches as requested and maintain a clean, tidy, and effective working area at all times.
  • Monitor and maintain the reception area and notice boards, ensuring they are up-to-date and informative.
  • Support all clinical staff with general tasks as requested, providing administrative support to ensure the smooth operation of the practice.
Additional Responsibilities
  • Participate in audits directed by the audit lead, ensuring compliance with practice policies and procedures.
  • Support administrative staff, providing cover during staff absences and ensuring continuity of service.
  • Action incoming emails and correspondence as necessary, responding to patient queries and requests in a timely manner.
  • Scan patient-related documentation and attach scanned documents to patient healthcare records.
  • Complete opening and closing procedures in accordance with the duty rota, ensuring the practice is secure and ready for the next day.
  • Support the practice manager with all Patient Participation Group-related matters, ensuring effective communication and engagement with patients.
  • Support the health promotion lead, displaying promotional material on allocated notice boards and in the waiting room.
Person Specification

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have:

  • Good literacy and numeracy skills, with a GCSE-level standard or equivalent.
  • Experience of working with the general public, providing exceptional customer service and support.
  • Strong IT skills, including proficiency in Microsoft Office and Outlook.
  • Excellent time management and organizational skills, with the ability to work under pressure and prioritize tasks effectively.
  • Ability to work as a team member and autonomously, with a flexible and co-operative approach to work.
  • High levels of integrity and loyalty, with a commitment to maintaining confidentiality and upholding practice policies and procedures.
Language

The original language code is en-US.