HR Shared Service Manager
1 week ago
**Job Title:** HR Shared Service Manager
**Location:** Leicestershire
**Salary:** £37,000 - £45,000
**Job Type:** Full-Time, Permanent, Office based
We are seeking an experienced and motivated individual to lead our HR Documentation team. As an HR Shared Service Manager, you will be responsible for providing clear leadership and technical support to the team, ensuring they deliver high-quality, commercially focused advice and documentation.
- Lead & Support: You will be the backbone of the HR Documentation team, providing clear leadership and technical support. Your role will involve mentoring HR Documentation Consultants, ensuring they deliver high-quality, commercially focused advice and documentation. You will also focus on their ongoing development, helping them to continuously improve.
- Operational Management: You will oversee the daily operations of the Documentation Consultancy team. You will ensure that video and telephone assessments are completed efficiently, meeting all client SLAs and KPIs with no work left outstanding.
- Quality Control: You will ensure that all HR documentation meets the highest standards of compliance with employment law, significantly reducing any risk of negligence claims.
- Client Engagement: You will work closely with clients to understand their HR documentation needs, whether it's creating new documents or reviewing existing ones. You will ensure all work aligns with company policies and addresses the specific needs of each client. Handling any complaints with care and professionalism will also be key, ensuring issues are resolved swiftly.
- Team Development: You will foster a positive, consistent, and motivated team environment. You will lead recruitment efforts, manage induction training, and ensure ongoing professional development. Your leadership will help the team perform at its best, ensuring both productivity and satisfaction.
- Performance Monitoring: You will regularly review team performance against KPIs, conduct one-on-one meetings, and provide constructive feedback. You will also keep detailed records and prepare reports for management, ensuring transparency and continuous improvement.
- HR Expertise: A deep understanding of HR practices and employment law is essential. You should be able to provide expert guidance and ensure that all documentation is fully compliant.
- Leadership: Strong leadership skills are a must. You should be able to mentor and motivate your team, helping them achieve their full potential.
- Client Focus: You will need to be confident and professional in client interactions, whether over the phone or in person, and capable of handling sensitive situations with diplomacy.
This is an exciting opportunity to make a real impact within a leading HR solutions provider. You will be joining a supportive and dynamic team where your leadership and expertise will be valued and where there are real opportunities for career growth.
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HR Shared Service Director
2 weeks ago
Hinckley, Leicestershire, United Kingdom SF Recruitment (Leicester) Full timeAbout the RoleJob Title: HR Shared Service ManagerLocation: LeicestershireSalary: £37,000 - £45,000Job Type: Full-Time, Permanent, Office basedAbout the Company:SF Recruitment (Leicester) is a leading recruitment agency partnering with top companies to find exceptional talent. We are working in partnership with a leading HR solutions provider to find an...
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HR Shared Service Manager
2 weeks ago
Hinckley, Leicestershire, United Kingdom SF Recruitment (Leicester) Full timeAbout the Role**Job Title:** HR Shared Service Manager**Location:** Leicestershire**Salary:** £37,000 - £45,000**Job Type:** Full-Time, Permanent, Office basedWe are seeking an experienced and motivated individual to lead our HR Documentation team. As the backbone of the team, you will provide clear leadership and technical support, mentoring HR...
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**HR Shared Service Manager**
1 week ago
Hinckley, Leicestershire, United Kingdom SF Recruitment (Leicester) Full timeAbout the Role:SF Recruitment (Leicester) is partnering with a leading HR solutions provider to find an experienced and motivated individual to lead the documentation team.Key Responsibilities:Lead the documentation team to ensure timely and accurate delivery of HR documents.Develop and implement effective documentation processes and procedures.Collaborate...
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**HR Shared Service Manager**
1 week ago
Hinckley, Leicestershire, United Kingdom SF Recruitment (Leicester) Full timeAbout the Role:SF Recruitment (Leicester) is partnering with a leading HR solutions provider to find an experienced and motivated individual to lead the documentation team.Key Responsibilities:Lead the documentation team to ensure timely and accurate delivery of HR documents.Develop and implement effective documentation processes and procedures.Collaborate...
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