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Field Operations Specialist

2 months ago

Gloucester, United Kingdom Novax Recruitment Ltd Full time

Job Summary:

We are seeking a highly motivated and organized Field Operations Specialist to join our team at Novax Recruitment Ltd. As a Field Operations Specialist, you will be responsible for assisting customers in arrears with Gas/Electricity bills, conducting PDV/Warrant Visits, and completing Meter Readings.

Key Responsibilities:

  • Assist customers in resolving payment disputes and arrears with utility providers
  • Conduct site visits to collect debt and negotiate payment plans
  • Collect and record meter readings to ensure accurate billing

Requirements:

  • Valid UK Driving License
  • Access to a car or van
  • Business vehicle Insurance
  • Availability on specified days and hours
  • Ability to work independently or in a team
  • Excellent communication and negotiation skills

What We Offer:

  • Competitive basic salary
  • Car allowance and fuel reimbursement
  • Potential bonus earnings based on performance
  • Generous annual leave and holidays
  • Pension and healthcare benefits
  • Flexible working hours and performance-based pay structure

About Us:

Novax Recruitment Ltd is a reputable debt recovery agency dedicated to providing job security, competitive pay, and benefits to our employees. We offer a supportive and dynamic work environment, with opportunities for career progression and professional growth.